Executive Director of the Elanco Business Solutions (EBS)

Elanco; Indianapolis (IN); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Relocation packages

Parental leave

Annual bonus

Flexible work arrangements

Job summary

Elanco, a global leader in animal health, seeks an Executive Director for Elanco Business Solutions (EBS) to lead four global centers, delivering a unified strategy and high-performance culture. You will partner with CFOs and global leaders to implement a scalable, cost-efficient service delivery model.

Travel up to 40% and oversight of approximately 475 EBS staff across multiple international locations will be required, with a strong emphasis on compliance and financial targets.

Qualifications

• MBA or equivalent postgraduate qualification.
• 10+ years in leadership roles in multinational shared services or similar.
• Experience leading 500+ employees across multiple international locations.
• Strong financial and business acumen with budget management.

Responsibilities

• Develop and execute the global vision, strategy, and operational framework for Elanco's Business Solutions (EBS) centers.
• Guide and cultivate a culture of high engagement and performance across a large, globally distributed organization.
• Serve as the single point of accountability for service delivery, continuous improvement, and relationship management with key global business partners.
• Oversee the transition of new services into the EBS, ensuring effective organizational design, hiring, and training.
• Ensure robust compliance across all EBS processes and deliver on financial targets.
• Direct accountability for EBS administration, Record-to-Report, Purchase-to-Pay and Order-to-Cash teams and activity in the EBS totaling approximately 475 employees.

Skills

Leadership

Strategic thinking

Financial acumen

Cross-functional collaboration

People management

Global operations

Education

MBA or equivalent

Tools

SAP

Hyperion

Job description

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today!

Your Role:

Executive Director, Elanco Business Solutions (EBS) As the Executive Director of Elanco Business Solutions (EBS), you will be accountable for creating and executing the overall strategy for our four global EBS centers. This role is key to delivering on Elanco’s strategic vision by ensuring the successful functioning of operations, guiding the transition of new activities into the centers, and managing service delivery consistent with our global process design. You will work seamlessly with fellow leaders across Elanco's EBSs, Finance Center of Excellence (FCOE), and with CFOs and other stakeholders around the world to implement a common, impactful global approach.

Your Responsibilities:

• Develop and execute the global vision, strategy, and operational framework for Elanco's Business Solutions (EBS) centers including the strategy to identify, influence and deliver additional roles moving to the EBS.
• Guide and cultivate a culture of high engagement and performance across a large (up to 1,400 employees), globally-distributed organization by being an approachable and supportive leader.
• Serve as the single point of accountability for service delivery, continuous improvement, and relationship management with key global business partners.
• Oversee the transition of new services into the EBS, ensuring effective organizational design, hiring, and training which improve cost efficiency across Elanco to deliver on financial targets/commitments.
• Ensure robust compliance across all EBS processes and deliver on financial targets and business plan commitments.
• Includes direct accountability for EBS administration, Record-to-Report, Purchase-to-Pay and Order-to-Cash teams and activity in the EBS totaling approximately 475 employees.

What You Need to Succeed (minimum qualifications):

• Education: An MBA or other relevant postgraduate or professional qualification.
• Experience: A minimum of 10 years of experience in a leadership role within a multinational shared services (SSC) or equivalent environment, with proven (8+ years) success in managing large, cross-functional senior leadership teams (500+ employees) across multiple international locations.
• Skills: Strong financial and business acumen with experience in resource allocation and budget management; ability to develop and execute long-term functional strategic plans.
• Problem-solving and conflict resolution.

What will give you a competitive edge (preferred qualifications):

• Demonstrated expertise in spearheading complex, large-scale business transformation projects, including service transitions and technology implementations (e.g., AI, automation).
• A track record of developing high-performing leaders and fostering a culture of continuous improvement and innovation.
• Experience operating across diverse cultural environments with high self-awareness and a collaborative, inclusive leadership style.
• Exceptional problem-solving and conflict resolution skills, with the ability to navigate ambiguity and make results-oriented choices.

Additional Information:

Travel: Up to 40% annually to international sites including Warsaw (Poland), Kuala Lumpur (Malaysia), Bangalore (India), and Guadalajara (Mexico). Location: Global Elanco Headquarters - Indianapolis, IN - Hybrid Work Environment

Don't meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment.

Elanco Benefits and Perks:

We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose!

Some highlights include:

• Multiple relocation packages
• Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)
• 8-week parental leave
• 9 Employee Resource Groups
• Annual bonus offering
• Flexible work arrangements
• Up to 6% 401K matching

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.

Elanco Animal Health Incorporated (NYSE: ELAN) is a global leader in animal health dedicated to innovating and delivering products and services to prevent and treat disease in farm animals and pets, creating value for farmers, pet owners, veterinarians, stakeholders, and society as a whole. With nearly 70 years of animal health heritage, we are committed to helping our customers improve the health of animals in their care, while also making a meaningful impact on our local and global communities. At Elanco, we are driven by our vision of Food and Companionship Enriching life and our Elanco Healthy Purpose™ CSR framework – all to advance the health of animals, people and the planet. Learn more at www.elanco.com.