Executive Director of Operations and Human Resources, OSH

New York City Department of Education; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

The New York City Department of Education seeks an Executive Director of Operations and Human Resources for the Office of School Health (OSH). This senior role leads operations, finance, HR, and contracts to support health programs for about 1 million students.

The Executive Director aligns strategy with agency priorities, oversees interagency partnerships, and manages MOUs, staffing, and procurement to ensure program success and compliance across NYCPS and DOHMH.

Qualifications

• Requires strong leadership in operations, HR, finance, and contracts.
• Experience coordinating across NYCPS and DOHMH.
• Ability to manage budgets and interagency agreements.

Responsibilities

• Establish and lead an operational agenda aligned to OSH priorities.
• Coordinate cross-agency efforts between NYCPS and DOHMH.
• Oversee contracts, procurement, HR processes, and budgeting.

Skills

Operations management

Interagency coordination

Budget management

HR management

Contract management

Education

Master's degree in public administration or related field

Tools

Galaxy

NYCAPS

Job description

Executive Director of Operations and Human Resources, OSH - 27145

Administrative Education Analyst

Level:

G6

Division/Office:

Office of School Health

Borough:

Citywide

Posting End Date:

09/29/2026

This position is in a civil service competitive class that is subject to examination. Position is only open to current City employees with permanent NYC civil service status as Administrative Education Analyst or permanent in an equivalent title that is eligible for transfer under 6.1.9 to Administrative Education Analyst. This position is open to qualified persons with a disability who are eligible for the 55-a program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program .

Description:

In Position Summary: The Office of School Health (OSH), a joint program of the New York City Public Schools (NYCPS) and the Department of Health and Mental Hygiene (DOHMH), is responsible for promoting the health of the 1M public, non-public, and charter students enrolled in approximately over 1,600 school buildings in New York City. Services to students include case management of chronic health problems, preventive health screening, urgent care, and medication administration.

The Executive Director of Operations for the Office of School Health (OSH) serves as an operational leader responsible for aligning strategy, systems, and resources to support OSH’s mission of promoting the health and wellness of NYC students. The Executive Director plays a central role in managing and navigating the NYCPS and DOHMH interagency partnership. This includes shared responsibilities for finance, contracts, human resources, and procurement and interagency agreements (e.g., MOUs), requiring close partnership and alignment with both NYCPS and DOHMH operational teams.

The Executive Director will work closely with all levels of cross-functional teams, supporting the operations of short and long-term projects and standards, interdivisional alignment and coordination, and management of fiscal, contractual, and human resource priorities to ensure that the infrastructure, staffing, and funding mechanisms across agencies are aligned and functional to meet the evolving needs of OSH programs and services. The Executive Director will manage daily team operations, oversee internal and external systems and allocate resources as needed to enable the OSH to meet its system-wide goals.

The Executive Director oversees a cross-functional team and advises on long-term planning, operational execution, and compliance. Performs all related work.

Reports to: Assistant Commissioner, OSH

Direct Reports: Director of Contracts, Director of Finance and Director of Human Resources

Key Relationships: OSH (Assistant Commissioner, Senior Executive Director of Implementation, Innovation and Strategic Planning, Chief of Staff, and program leaders), NYCPS Central offices (Finance, Contracts, HR, Legal, DHR, DBOR), and DOHMH Operations and Fiscal units.

Responsibilities

Operations Leadership and Interagency Collaboration:

• Establish and lead an operational agenda aligned to OSH’s programmatic priorities and goals.
• Lead cross-agency coordination efforts between NYCPS and DOHMH, ensuring shared OSH operational goals are met.
• Primary liaison between OSH and NYCPS/DOHMH on finance, contracts, HR, and operational matters.
• Represent OSH in meetings to ensure seamless coordination and operational alignment.
• Lead development and implementation of operational systems to support leadership in strategic planning, decision-making, and interagency coordination.
• Oversee the creation and management of MOUs, cost-sharing agreements, and joint implementation frameworks to support co-funded and co-managed services with DOH and vendors.
• Serve as operational advisor on interagency fiscal and personnel matters requiring joint review or action.
• Maintain and improve operational infrastructure for tracking HR, budget, and contract activity.
• Ensure compliance with all city, state, and federal mandates, and respond to audits and inquiries.
• Develop tools and systems to improve transparency, efficiency, and accountability across operational functions.

Human Resources and Workforce Planning:

• Lead HR processes across NYCPS lines, including recruitment, selection, hiring, onboarding, and staff transitions.
• Forecast staffing needs and lead personnel planning to meet programmatic priorities through partnership with programmatic leads.
• Advise and assist management on complex fiscal matters, budget considerations, transfer of funds, headcount analysis, and other fiscal matters
• Develop systems and processes to track staffing trends, manage vacancies, and support talent development.
• Implement human resource policies, advancing a service-oriented culture designed to attain high levels of staff satisfaction.

Finance and Budget Oversight:

• Oversee OSH’s budgeting, monitoring, and fiscal compliance and develop reports analyzing staffing transactions and budget implications for senior leadership.
• Lead the annual budgeting and planning process; administer and review all financial plans and budgets; monitor progress and changes and keep leadership abreast of the financial status for each of their program offices.
• Audit expenditures within to ensure compliance with NYCPS staffing and budgetary guidelines; identify areas of concern and follows up with program teams to ensure that issues are addressed effectively and in a timely fashion
• Work in conjunction with divisional leadership and DBOR to manage the New Need process.
• Conceptualize, build, direct, and administer analytical and predictive financial models to address business questions and needs; align budgets and forecasts with organizational priorities to ensure integrity.
• Manage joint funding agreements, including coordination of city tax levy, state, and federal funds.
• Partner with DOHMH and NYCPS budget offices to develop, submit, and manage financial plans.

Contract and Procurement Management:

• Lead procurement strategy for OSH, including oversight of NYCPS and DOHMH contracts as needed.
• Ensure compliance with NYCPS SOPM, DCP, and DOHMH procurement regulations.
• Strategize, develop, and implement procedures for improved contract management and administration in compliance with NYCPS policy; advocates change and participates in key policy discussions as appropriate.
• Lead the annual contract renewal process for all OSH contracts. This includes ensuring contract closeout, extension, and renewal.
• Coordinate closely with vendors, DCP, and internal teams to monitor contract performance and address issues.
• Oversee the development, maintenance, and updating of the OSH consultant and contract databases.
• Oversee purchase orders, changes, updates, and general information regarding purchases and contracts are entered into databases accurately and updated regularly.
• Partner with program leadership review and recommend approval/changes for Requests for Authorization (RFAs) initiated by DCP for pending OSH contracts.

Qualification Requirements:

Minimum

• A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies, or a closely related field, or a Juris Doctor degree from an accredited law school and two years of satisfactory full-time professional experience, for educational program(s) and/or institution(s) in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting economic or financial administration, fiscal or economic research; management or methods analysis, operations research, organizational research or program evaluation; educational, personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, fiscal management, or a related area, 18 months of this experience must have been in an executive, managerial, administrative, consultative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
• A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience as described in "1" above, including the 18 months of executive, managerial, administrative, consultative or supervisory experience described in "1" above; or
• Education and/or experience equivalent to “1”, or “2” above. Graduate education in areas other than those mentioned above, may be substituted for the professional experience, but not for the 18 months of managerial experience described in “1” above, at the rate of 15 graduate semester credits from an accredited college or university for 6 months up to a maximum of 1 year of professional experience. However, all candidates must possess a baccalaureate degree from an accredited college and 18 months executive, managerial, administrative, consultative or supervisory experience, as described in “1” above.

Plus

• Experience or working knowledge of large, complex public organizations and interest in public health and public education.
• Background in business services management, demonstrating knowledge of how to achieve goals in public interest areas.
• Strong project management skills using a data-driven approach; the ability to develop, plan, and implement short- and long-range goals and metrics, establish priorities, organize resources, interpret needs, proactively identify key issues and risks, and develop integrated, creative solutions.
• Ability to perform independent, original research.
• Ability to develop thoughtful and creative approaches for addressing a wide range of analytic questions.
• Excellent analytical skills and experience gathering, analyzing, and interpreting data.
• Ability to develop concise and powerful policy summaries and presentations for internal and external leadership audiences.
• Ability to work effectively with diverse groups in a fast-paced, deadline-driven environment.

Preferred

• Experience with NYCPS systems (Galaxy, NYCAPS, FAMIS, etc.)
• Master’s degree in Statistics, Economics, Public Policy, Public Administration, or a related field.
• High level of proficiency with a wide range of analytical and presentation tools.
• Highly proficient in Microsoft Office 365 applications.
• Ability to maintain team structures and a framework of support to optimize staff capacity, accountability, and professional development.
• Strong strategic thinking, project management skills, attention to detail, ability to proactively identify key issues and risks, and ability to make recommendations based on data and reasoning to senior leadership. Strong critical and strategic thinking skills and attention to detail.
• Ability to multitask and meet multiple deadlines in a highly dynamic team environment.
• Self-motivated and able to handle numerous responsibilities in a timely manner.
• Ability to mobilize disparate groups of people toward goals.
• Strong customer service and problem-solving approach.
• Attentive to detail, extremely well organized, able to work under pressure, and meet frequent and changing deadlines.

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not earn less than their current salary.)

NOTE: The filling of all positions is subject to budget availability and/or grant funding.

*NewYorkCityResidencyis NOT Required *

AN EQUAL OPPORTUNITY EMPLOYER

DOE Non- Discrimination Policy
The Department of Education of the City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment upon any legally protected status or protected characteristic, including but not limited to an individual's actual or perceived sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or pregnancy. For more information, please refer to the DOE Non-Discrimination Policy .

REQUESTING AN ACCOMMODATION - APPLICANTS
Any prospective employee (applicant) who is a qualified individual with a disability may request a reasonable accommodation to assist in the application process. If an applicant for employment believes that they have a qualifying disability and are in need of a reasonable accommodation in order to participate in the application process on an equal basis as applicants who do not have a disability, they should request an accommodation with their interview team or contact ODA by emailing [e-mail] . The determination of the accommodation request will be communicated to the applicant in writing.
https://infohub.nyced.org/docs/default-source/doe-employees-only/personnel-memorandum-6-2024-2025---accommodations.pdf

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/ .