Executive Director - Melody Living

Cedarwood Companies; Lake in the Hills (IL); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401(k)

Life Insurance

Paid Time off

Job summary

A community management firm is seeking an Executive Director to lead the operations of the community and ensure exceptional service delivery. The ideal candidate will possess a Bachelor's degree in healthcare or business administration and have experience in a managerial role. Responsibilities include overseeing daily operations, ensuring compliance with regulations, and managing department leaders. This position offers relocation assistance and a full-time contract.

Qualifications

• Proficient in Microsoft Office suite.
• Must be licensed as an administrator in Illinois if required.
• Able to communicate in English clearly with Residents and Team Members.

Responsibilities

• Oversee daily operations of the community.
• Ensure compliance with applicable laws and regulations.
• Supervise Department Directors and provide performance feedback.

Skills

Customer-oriented service

Team leadership

Budget management

Education

Bachelor’s degree or advanced degree in healthcare or business administration

Tools

Microsoft Office (Word, Excel, PowerPoint, Teams)

Job description

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Position Overview:

The Executive Director will partner closely with ownership and the corporate leadership team of the community’s third-party management company to advance the Community’s mission, drive strategic planning, and ensure long-term financial sustainability.

This role is also responsible for the overall leadership and daily operations of the Community, working collaboratively with Department Directors and team members to deliver exceptional service and operational excellence.

Relocation assistance is available for the ideal candidate.

Duties & Responsibilities

• Ensure that Team Members consistently provide quality, customer-oriented residency experience.
• Assist in selection of Department Directors and other supervisory Team Members.
• Supervise and provide performance feedback to Department Directors.
• Responsible for the Community’s compliance with applicable laws and regulations.
• Collaborate with ownership and the corporate team of the community’s third-party management company to develop and maintain written policies, procedures, and protocols.
• Oversee the Resident and Team Member grievance resolution processes, and the process for investigating allegations of Resident abuse and neglect.
• Strive to constantly improve Community operations and customer service and is a member of and active participant in the Community’s QAPI Committee.
• Make timely, informed decisions and be available to Team Members and Residents during emergencies in accordance with the Community’s EOP.
• Represent their Community and Melody Living in a positive, professional manner at industry association events, elder care events, and other activities outside of the Community.
• Ability to understand and present budgets and forecasts to Management.

Requirements

• Meet the minimum educational requirements of, and if required, be licensed as an administrator in the state of Illinois.
• Proficient with Word, Excel, PowerPoint, and Teams applications in the Microsoft Office suite.
• Able to read, write, and speak English with sufficient fluency to communicate with Residents and Team Members clearly and accurately.

Preferred

• Bachelor’s or advanced degree from an accredited institution or significant coursework in healthcare or business administration.
• Significant, relevant experience operating a senior housing, assisted living, long care, or health care facility.
• Significant, relevant experience in a supervisory role.
• Relevant experience in a sales and marketing role.
• Health Insurance
• Vision Insurance
• 401(k)
• Life Insurance
• Paid Time off

Relocation available for the ideal candidate

Interested applicants click on link below to apply:

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

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