Executive Director, Medical Education Student Services

Stanford University; Palo Alto (CA); On-site; USD 206,749 - 242,668; Full time

Benefits offered by this job

Career development programs

Tuition reimbursement

Health care benefits

On-campus amenities

Job summary

Stanford University is seeking an Executive Director, Medical Education Student Services, to lead strategic direction and operational excellence across EPS. You will champion AI-enabled solutions and ensure student-centered services across the learner lifecycle on campus.

The role requires driving efficiency, supervising a team of ~30, and managing a $30M portfolio. Build partnerships with decanal leadership to align academic priorities with service delivery.

Qualifications

• Bachelor’s degree and seven years of administrative and financial management experience.
• Strong leadership, planning and change-management skills.
• Excellent planning, organizational and communication abilities.
• Advanced financial expertise in budgeting, forecasting, and reporting.
• Advanced expertise in grants and contract administration.
• Analytical, problem-solving skills with attention to detail.
• Ability to multi-task and meet deadlines.

Responsibilities

• Direct staff and provide leadership to achieve goals and vision of the organization.
• Develop strategic plans and allocate resources across programs.
• Oversee finances, budgeting, forecasting and reporting.
• Manage grants and contracts, ensuring compliance with policies.
• Advise senior management on programmatic and policy development.
• Lead the strategic adoption of AI and advanced technologies in student services.
• Maintain a visible on-campus presence and engage with learners and faculty.
• Use data analytics and feedback loops to drive continuous service improvements.

Skills

Leadership

Strategic planning

Budgeting

Change management

Communication

Data analytics

AI adoption

Interpersonal skills

Education

Bachelor’s degree and seven years of relevant experience

Tools

Grants management software

Job description

Stanford University School of Medicine is world renowned for leading edge education, research, patient care and medical advancements.

Within the Stanford School of Medicine, Educational Programs and Services (EPS) plays a central role in advancing the school’s educational mission by supporting a broad community of students, trainees, and faculty across the medical education continuum. EPS partners with academic leaders to deliver high-quality programs that prepare future physicians and scientists while fostering innovation in medical education and ensuring an exceptional learning experience for every learner.

Job Purpose

EPS is seeking an Executive Director, Medical Education Student Services, to lead the strategic direction, operational excellence, and continuous improvement of student-facing services across EPS. This leader will prioritize the integration of emerging technologies, including artificial intelligence, to enhance student services delivery, proactively identify learner needs, and improve operational efficiency. The Executive Director will ensure that all services are deeply student-centered, accessible, and responsive across the learner lifecycle. Working in close dyad partnership with decanal faculty leadership, this role will translate academic priorities into high-impact operational strategies. A strong on-campus presence is essential to foster community, visibility, and direct engagement with learners and faculty. Reporting to the Assistant Dean for Educational Programs and Services, this leader oversees a team of approximately 30 staff organized across multiple service functions and stewards a multi-source operating portfolio of approximately $30M. As a trusted partner to faculty leadership and directors, the Executive Director ensures that student services are both responsive to learner needs today and proactively designed for the evolving landscape of academic medicine.

Work Agreement

This position will be based on the Stanford campus.

Core Duties

• Direct staff and provide leadership to achieve goals and vision of the organization. Responsible for hiring and retaining staff, career coaching, personal development for direct reports and accountable for the performance of employees.
• Independently initiate and create strategic plans for organization or program(s) managed. Make recommendations that may impact the unit's academic and research capabilities. Identify and resolve strategic issues of substantial significance that affect the overall functioning beyond the immediate unit, consult and advise senior leadership. Oversee allocation of all resources.
• Manage the direction of internal academic and administrative policy development for programs and administrative operations.
• Oversee and/or manage the finances across all sources for the annual budget cycle, including developing, monitoring, analyzing forecasting and reporting to ensure the financial success of the organization.
• Manage and coordinate grants and contracts for the department. Ensure compliance with institutional and external requirements.
• Advise senior management on programmatic and policy development. May provide input to university leadership on institutional academic and administrative policies and guidelines.
• Lead the strategic adoption and responsible use of artificial intelligence and advanced technologies to enhance student services, streamline operations, and improve the learner experience.
• Champion a student-centered service model that prioritizes accessibility, responsiveness, and proactive support across all stages of the medical education continuum.
• Partner in a dyad model with decanal faculty leadership to operationalize academic mission–aligned initiatives, ensuring seamless alignment between educational vision and service delivery.
• Maintain a visible and engaged on-campus presence to strengthen relationships with students, faculty, and staff, and to ensure services are informed by real-time community needs.
• Use data, predictive analytics, and continuous feedback loops to anticipate student needs, identify risks, and drive continuous improvement in service delivery.

Education & Experience

• Bachelor’s degree and seven years of relevant experience in administrative and financial management, or combination of education and relevant experience.

Knowledge, Skills and Abilities

• Demonstrated leadership and supervisory, planning and change management skills.
• Excellent planning and organizational skills.
• Excellent communication skills. Able to influence people, solve problems, troubleshoot, think creatively and resolve conflicts.
• Advanced financial expertise in accounting budget planning, and financial forecasting.
• Advanced expertise in grants and contract administration.
• Advanced analytical and problem solving skills Strong knowledge of industry standards and/or regulatory requirements.
• Strong negotiation and effective interpersonal skills.
• Attention to detail and accuracy.
• Advanced expertise in business and management computer applications and databases.
• Subject matter expertise for area(s) of responsibility.
• Ability to multi-task and manage deadlines.

Desired Qualifications

• Demonstrated experience leveraging artificial intelligence or advanced technologies to improve service delivery, decision-making, or user experience.
• Strong commitment to student-centered design and experience supporting diverse learner populations.
• Experience working in close partnership with faculty leadership to translate academic strategy into operational execution.
• Proven ability to lead through influence, visibility, and engagement in a highly interactive, campus-based environment.

Physical Requirements

• Constantly perform desk-based computer tasks.
• Frequently sitting.
• Occasionally stand/walk, writing by hand, use a telephone, lift/carry/push/pull objects that weigh 11-20 pounds.
• Rarely sort/file paperwork or parts, rarely twist/bend/stoop/squat.

Working Conditions

• Occasional evening and weekend hours.

Work Standards

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.

Pay Range

The expected pay range for this position is $206,749 to $242,668 per annum.

Stanford University provides pay ranges representing its good faith estimate of the salary or hourly wage the university reasonably expects to pay for a position upon hire. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package.

Benefits

• Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
• A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
• A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
• Discovery and fun. Stroll through historic sculptures, trails, and museums.
• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Please note: Visa sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S.