Executive Director, Identity & Collaboration Systems

University of Miami; Coral Gables (FL); Hybrid; USD 150,000 - 210,000; Full time

Job summary

The University of Miami in Coral Gables, FL seeks an Executive Director, Identity & Collaboration Systems to lead enterprise identity, access and collaboration technologies in a hybrid work model.

You will guide strategic planning, governance, and modernization of platforms, oversee cross-functional teams, manage vendor relationships, ensure security compliance, and align technology initiatives with institutional priorities and patient and student needs.

Qualifications

• Bachelor’s degree in a relevant field.
• Minimum 5 years of relevant leadership experience.
• Experience with enterprise identity and collaboration platforms.
• Strong governance, policy, and regulatory compliance knowledge.

Responsibilities

• Lead strategic vision and operational plans for identity and collaboration technologies.
• Oversee administration and optimization of enterprise platforms.
• Manage vendor relations, contracts, and licensing.
• Establish governance, security and privacy controls.
• Collaborate with stakeholders to align with institutional priorities.
• Develop department budgets and staffing plans.
• Mentor staff and drive performance through reviews.
• Ensure regulatory and internal controls compliance.

Skills

Strategic leadership

Identity management

Vendor management

Security compliance

Budgeting

Staff development

Cross-functional leadership

Cloud / IT infrastructure

Education

Bachelor’s degree

Job description

The University of Miami's UMIT Department has an exciting opportunity for a full-time Executive Director, Identity & Collaboration Systems to work in a hybrid capacity based in Coral Gables, Fl.

The Executive Director, Identity & Collaboration Systems provides strategic and operational leadership for enterprise identity, access, communication, and collaboration technologies. Oversees the planning, implementation, administration, and continuous improvement of platforms that support user authentication, authorization, messaging, productivity, collaboration, and related digital workplace services. Leads teams responsible for system architecture, integrations, vendor management, service delivery, security compliance, and technology adoption while ensuring alignment with institutional priorities and industry best practices.

Core Responsibilities

• Develops and executes the strategic vision, roadmap, and operational plans for enterprise identity and collaboration technologies in support of organizational objectives.
• Directs the administration, maintenance, integration, and optimization of enterprise platforms supporting identity management, access controls, communication, collaboration, and productivity services.
• Oversees technology modernization initiatives, evaluating emerging solutions and implementing enhancements that improve operational efficiency, user experience, reliability, and security.
• Leads cross-functional teams responsible for platform architecture, configuration, integrations, data migrations, system performance, and ongoing support services.
• Establishes governance frameworks, standards, policies, and procedures to ensure technology solutions align with organizational, regulatory, security, and privacy requirements.
• Collaborates with business, operational, academic, clinical, and technology stakeholders to identify needs, prioritize initiatives, and deliver technology solutions that support organizational goals.
• Directs vendor relationships, contract management, licensing strategies, and service performance to maximize value and ensure operational effectiveness.
• Oversees service delivery and operational performance through the establishment of metrics, service level objectives, continuous improvement initiatives, and issue resolution processes.
• Develops and manages departmental budgets, resources, staffing plans, and strategic investments to support current and future business needs.
• Leads, mentors, and develops staff through performance management, succession planning, training, and professional development initiatives.
• Evaluates risks and implements appropriate controls to safeguard institutional systems, information, and technology assets.
• Ensures internal control oversight and compliance with laws and regulations, safeguarding of assets, compliance with University policies and procedures, reliability of internal and external reporting, and efficiency and effectiveness of operations.
• Creates an effective control environment, conducts risk assessment, implements and monitors controls.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Minimum Qualifications

• Bachelor’s degree in relevant field required
• Minimum 5 years of relevant experience required
• Strategic Alignment: Skilled in aligning departmental goals with enterprise-wide strategy and develops comprehensive strategic plans.
• Financial Management: Ensures fiscal responsibility, and optimization of financial performance.
• Resource Management: Ability to allocate resources and drive innovation and growth.
• Adaptability: Proven ability to adjust to changes and leads/inspires transformational change.
• Team Leadership: Ability to build and lead high-performing teams, manage complex projects, and ensure successful project delivery.
• Technology & Analytics: Understanding of technology, data analytics, and performance measurement to drive strategic decisions and identify opportunities.
• Communication: Ability to influence others, articulate strategic vision, and ensure clear and persuasive communication.
• Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems and is among the largest employers in South Florida. With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally. We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time Employee Type: Staff

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.

The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults.

Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.