Executive Director, Housing Access & Affordability Impact

JPMorganChase; Columbus (OH); On-site; USD 180,000 - 240,000; Full time

Job summary

Chase Home Lending seeks an Executive Director to lead Housing Access & Affordability within the American Dream Initiative. You will translate strategy into measurable outcomes, drive cross-functional delivery, and ensure disciplined progress against priorities.

The ideal candidate will have deep housing industry expertise and proven program management in complex organizations, partnering across Finance, Product, Marketing, and Corporate Responsibility to advance sustainable homeownership goals.

Qualifications

• Proven Executive Director-caliber operator with ability to drive execution through influence in a matrixed org.
• Strong prioritization and program management skills with multiple concurrent workstreams.
• Exceptional written and verbal communication, including executive-ready presentations and status updates.
• Operational excellence with governance, documentation, action tracking, and follow-through.
• Significant mortgage-related experience in Sales, Product Management, Policy, Capital Markets, Lending Strategy, or related functions.
• Deep housing expertise including affordable housing, community development, housing policy, housing finance, subsidies, and public-private partnerships.
• Understanding barriers to housing access and commitment to sustainable homeownership opportunities.

Responsibilities

• Lead execution and delivery of Housing Access & Affordability initiatives within the ADI, translating priorities into measurable outcomes.
• Develop and manage delivery roadmaps with milestones, ownership, dependencies, timelines and success measures.
• Establish and maintain disciplined program management practices, including workplans, risk and issue management, governance routines, and escalation processes.
• Drive implementation of programs, partnerships, and initiatives from concept through launch and sustainment.
• Build and maintain a pipeline of opportunities, including program expansions, partnerships, and product or process enhancements.
• Evaluate opportunities based on impact, scalability, operational readiness, and risk; develop prioritization recommendations.
• Coordinate cross-functional stakeholders across Product, Marketing, Sales, Finance, Fair Lending, Corporate Responsibility, and other partners.
• Participate in firmwide ADI forums and working groups, ensuring commitments, decisions, and actions are tracked and executed.
• Prepare executive-level presentations, status updates, briefing materials, and governance reports for leadership decisions.
• Partner with analytics, strategy, risk, and control teams to establish metrics and monitor results within governance frameworks.
• Identify opportunities to scale delivery capacity and onboard resources as needs evolve.

Skills

Executive leadership

Program management

Communication skills

Governance

Mortgage experience

Housing policy

Data literacy

Job description

Chase Home Lending seeks an Executive Director to lead Housing Access & Affordability within the American Dream Initiative. You will translate strategy into measurable outcomes, drive cross-functional delivery, and ensure disciplined progress against priorities.

The ideal candidate will have deep housing industry expertise and proven program management in complex organizations, partnering across Finance, Product, Marketing, and Corporate Responsibility to advance sustainable homeownership goals.