Executive Director, Health100 App — Digital Product

9025 CVS Shared Services Resources LLC; Woonsocket (RI); On-site; USD 175,000 - 335,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Other resources

Job summary

CVS Health is seeking an Executive Director for the Health100 App, Digital Product to lead strategy for AI-powered health experiences. You will own the product roadmap across conversational AI, care coordination, wellness, and treatment, partnering with cross-functional teams to deliver trusted digital health solutions.

Responsibilities include establishing product standards, scaling experiences, and driving measurable outcomes while ensuring safety and compliance in AI-enabled health data use.

Qualifications

• 15+ years of progressive product management experience in digital health or regulated spaces.
• Experience building and launching AI-powered, conversational AI or agent-based products.
• Strong executive communication and influencing skills across senior stakeholders.
• Experience handling privacy, safety, regulatory requirements for health data.
• Ability to translate consumer and clinical needs into scalable product capabilities.

Responsibilities

• Lead vision, strategy, and roadmap for Health100 experiences including AI assistant capabilities.
• Oversee end-to-end lifecycle from concept through launch, adoption, and optimization.
• Drive care navigation, scheduling, and provider discovery experiences for members.
• Own wellness experiences and interpretation of health data for actionable insights.
• Scale digital health journeys with guardrails for new conditions and programs.
• Define goals and success metrics informing roadmap priorities.
• Collaborate with Design, Engineering, Clinical, Legal/Privacy, Operations, and business teams.

Skills

AI-powered products

Conversational AI

Executive communication

Healthcare domain

Product leadership

Education

Bachelor's degree

Advanced degree preferred

Job description

Executive Director, Health100 App, Digital Product

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Executive Director, Health100 App, Digital Product is responsible for leading the product vision, strategy, and roadmap for key Health100 experiences spanning conversational AI, care coordination, wellness, and ongoing treatment. This leader will oversee the development of connected consumer experiences that help members navigate care, understand and act on their health information, manage ongoing health needs, and engage with AI-powered capabilities. The Executive Director will also establish the product standards and guardrails required to ensure AI-enabled and data-driven health experiences are safe, trusted, appropriately scoped, and scalable. This leader will partner closely across Product, Design, Engineering, Clinical, Legal/Privacy, Operations, and business teams to translate member needs into differentiated digital health experiences and will report to the AVP of Health100 Product.

Key Responsibilities

• Lead the product vision, strategy, roadmap, and prioritization for Health100 experiences spanning conversational AI, care coordination, wellness, and ongoing treatment, with direct ownership of the conversational AI assistant and its evolving agent capabilities.
• Lead the end-to-end product lifecycle from strategy and concept development through launch, adoption, measurement, and continuous optimization.
• Lead experiences that help members find, understand, and access the right care, including provider discovery, care navigation, scheduling, and coordination across care options.
• Own the member wellness experience, including how health information and connected-device data are integrated, interpreted, and translated into relevant and actionable experiences.
• Develop and scale digital experiences that support longitudinal health journeys, including the product framework and guardrails for introducing new conditions, programs, and care offerings over time.
• Establish product goals and success measures, using member insights, product performance, and business outcomes to inform roadmap priorities and ongoing optimization.
• Partner closely with Design, Engineering, Clinical, Legal/Privacy, Operations, and business stakeholders to translate consumer and clinical needs into scalable product capabilities.

Required Qualifications

15+ years of progressive product management experience, including experience with complex, consumer-facing digital products. Demonstrated experience building and launching AI-powered, conversational AI, or agent-based products, with an understanding of how these products are tested, governed, and safely scaled. Meaningful experience within healthcare, digital health, consumer health, or another highly regulated and trust-sensitive consumer environment. Experience developing digital products that leverage complex consumer, clinical, or health data to create personalized and actionable experiences. Experience developing consumer experiences related to care navigation, wellness, ongoing treatment, or other health management journeys. Strong understanding of product considerations related to privacy, consent, safety, regulatory requirements, and the responsible use of AI and consumer data. Demonstrated ability to lead complex product strategies and drive execution across Product, Design, Engineering, Clinical, Legal/Privacy, Operations, and business stakeholders. Proven ability to balance product innovation, consumer experience, technical considerations, and risk in a fast-moving environment. Strong executive communication and influencing skills, with the ability to translate complex product and technical concepts into clear strategies, decisions, and recommendations. Bachelor’s degree required; advanced degree preferred.

Pay Range

The typical pay range for this role is: $175,100.00 - $334,750.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our People and Benefits

Great benefits for great people. We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.

• medical coverage
• dental coverage
• vision coverage
• paid time off
• retirement savings options
• wellness programs
• other resources, based on eligibility

Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 10/23/2026. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Culture

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.