Executive Director, Health100 App - Digital Product

CVS Health Corporation; Wellesley (MA); On-site; USD 175,000 - 335,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity award program

Job summary

CVS Health Corporation in the United States seeks an Executive Director, Health100 App, Digital Product to lead the vision, strategy, and roadmap for Health100 experiences, spanning conversational AI, care coordination, wellness, and ongoing treatment. This leader will align cross-functional teams to deliver connected digital health experiences.

The role emphasizes AI governance, safety, and scalable product capabilities, reporting to the AVP of Health100 Product.

Qualifications

• 15+ years of progressive product management experience.
• Experience building AI-powered, conversational AI, or agent-based products.
• Experience in healthcare or regulated environments.
• Experience turning complex data into personalized experiences.
• Understanding of privacy, safety, and regulatory requirements.
• Ability to lead cross-functional teams across multiple stakeholders.

Responsibilities

• Lead the product vision, strategy, roadmap, and prioritization for Health100 experiences across conversational AI, care coordination, wellness, and treatment.
• Oversee end-to-end product lifecycle from strategy to launch and optimization.
• Guide experiences for provider discovery, care navigation, scheduling, and coordination.
• Own the member wellness experience and data integration for actionable insights.
• Scale digital health journeys with guardrails for new conditions and programs.
• Set product goals using insights, performance, and business outcomes.

Skills

AI-powered products

Conversational AI

Healthcare domain

Executive communication

Product leadership

Education

Bachelor's degree

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Executive Director, Health100 App, Digital Product

Care Coordination, Wellness & Conversational AI

Position Summary

The Executive Director, Health100 App, Digital Product is responsible for leading the product vision, strategy, and roadmap for key Health100 experiences spanning conversational AI, care coordination, wellness, and ongoing treatment. This leader will oversee the development of connected consumer experiences that help members navigate care, understand and act on their health information, manage ongoing health needs, and engage with AI-powered capabilities.

The Executive Director will also establish the product standards and guardrails required to ensure AI-enabled and data-driven health experiences are safe, trusted, appropriately scoped, and scalable. This leader will partner closely across Product, Design, Engineering, Clinical, Legal/Privacy, Operations, and business teams to translate member needs into differentiated digital health experiences and will report to the AVP of Health100 Product.

Key Responsibilities

• Lead the product vision, strategy, roadmap, and prioritization for Health100 experiences spanning conversational AI, care coordination, wellness, and ongoing treatment, with direct ownership of the conversational AI assistant and its evolving agent capabilities.

• Lead the end-to-end product lifecycle from strategy and concept development through launch, adoption, measurement, and continuous optimization.
• Lead experiences that help members find, understand, and access the right care, including provider discovery, care navigation, scheduling, and coordination across care options.
• Own the member wellness experience, including how health information and connected-device data are integrated, interpreted, and translated into relevant and actionable experiences.
• Develop and scale digital experiences that support longitudinal health journeys, including the product framework and guardrails for introducing new conditions, programs, and care offerings over time.
• Establish product goals and success measures, using member insights, product performance, and business outcomes to inform roadmap priorities and ongoing optimization.
• Partner closely with Design, Engineering, Clinical, Legal/Privacy, Operations, and business stakeholders to translate consumer and clinical needs into scalable product capabilities.

Required Qualifications

• 15+ years of progressive product management experience, including experience with complex, consumer-facing digital products.
• Demonstrated experience building and launching AI-powered, conversational AI, or agent-based products, with an understanding of how these products are tested, governed, and safely scaled.
• Meaningful experience within healthcare, digital health, consumer health, or another highly regulated and trust-sensitive consumer environment.
• Experience developing digital products that leverage complex consumer, clinical, or health data to create personalized and actionable experiences.
• Experience developing consumer experiences related to care navigation, wellness, ongoing treatment, or other health management journeys.
• Strong understanding of product considerations related to privacy, consent, safety, regulatory requirements, and the responsible use of AI and consumer data.
• Demonstrated ability to lead complex product strategies and drive execution across Product, Design, Engineering, Clinical, Legal/Privacy, Operations, and business stakeholders.
• Proven ability to balance product innovation, consumer experience, technical considerations, and risk in a fast-moving environment.
• Strong executive communication and influencing skills, with the ability to translate complex product and technical concepts into clear strategies, decisions, and recommendations.
• Bachelor's degree required; advanced degree preferred.

Pay Range

The typical pay range for this role is:

$175,100.00 - $334,750.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 10/23/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.