Executive Director, Delivery (Adobe)

Dept; United States; Remote; USD 173,000 - 275,000; Full time

Job summary

A prominent organization is seeking an Executive Director of Delivery to lead program delivery and manage a diverse range of technology projects. The ideal candidate has over 12 years of project management experience in digital environments, strong leadership skills, and the ability to drive excellence in client services. This remote role offers a competitive salary and significant growth opportunities within a collaborative and innovative culture.

Benefits

Healthcare, Dental, and Vision coverage

PTO

Paid Company Holidays

Collaborative work environment

Qualifications

• 12+ years of digital & technical project management experience.
• 5+ years of program management experience.
• 7+ years of experience leading and mentoring teams.

Responsibilities

• Build and lead the program delivery function.
• Define and manage client projects.
• Directly manage project management team members.

Skills

Digital project management

Program management

Team leadership

Interpersonal communication

Problem solving

Agile methodology

Technical expertise

Education

Bachelor's degree or equivalent in a relevant field

Tools

Smartsheet

Jira

Confluence

G-Suite

Job description

Overview

We are pioneers at heart. We hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care, with a global footprint across 20+ countries. We invest in you and give you autonomy to solve our clients’ problems, wherever you are in the world.

Position Summary: This isn’t just a delivery role—it's a chance to build a high-performing global program. We’re looking for an Executive Director, Delivery who can blend strategic vision with a hands-on, operational approach. You will build a delivery team capable of handling a diverse range of technology projects, from strategic advisory to staff augmentation, oversee all delivery operations (resourcing, finance, process, project health), and shape our business development efforts.

Your Role. Key Responsibilities:

• Build and lead the program delivery function of one of our partner practices, establishing the operating model, communication planning, processes, and tools for successful project execution, both on- and offshore.
• Define, manage, and execute a variety of client projects to maximize business objectives, manage expectations, and maintain profitability.
• Directly manage project management team members, providing ongoing mentorship, career development, and performance guidance.
• Recruit, manage, and mentor a high-performing team of project and program managers, fostering a culture of client and team excellence and continuous improvement.
• Oversee and deliver weekly internal and client-facing status updates for engagements, including executive-level communications.
• Balance strategic and operational thinking with strong attention to detail and execution.
• Serve as the primary point of contact between clients and internal teams, ensuring clear and consistent project communication.
• Make resourcing recommendations and monitor team bandwidth and effectiveness; assess program pacing and delivery health to ensure viability.
• Join client and internal meetings to identify evolving needs and opportunities; act as a subject matter expert on delivery processes, capacity, and timelines.
• Lead discussions with key stakeholders to communicate program progress, milestones, and overall delivery health.
• Manage complex project timelines, budgets, scope, and risks to ensure high-quality delivery outcomes.
• Contribute to business development by helping define project scope, resource estimates, and refining processes as we scale.
• Support change management by modeling tactical approaches and managing resources across shifting project needs.
• Travel is expected, up to 40%.

Your Experience. Basic Qualifications:

• 12+ years of digital & technical project management, ideally in content management systems, eCommerce and digital design environments
• 5+ years of program management experience
• 7+ years of experience leading and mentoring internal teams and fostering collaboration
• Experience with managing various technology platform implementations, especially Adobe technology and creative solutions
• Experience with Adobe Experience Manager, Adobe Experience Platform, Adobe Analytics, CDP, Adobe Journey Optimizer, and Customer Journey Analytics
• Strong cross-functional and cross-geographical leadership skills with a track record of delivering delivery excellence across global processes
• Experience merging project artifacts into a program-scale set of artifacts to orchestrate initiatives and optimize delivery
• Project and team financial management, including budget, margin, demand forecasting, and resource planning
• Proven ability to manage multiple projects simultaneously with scheduling, planning, and delivery excellence
• Strong interpersonal, written and verbal communication skills; comfortable engaging with internal and external stakeholders
• Excellent problem solving, organization, time management, and risk management skills
• Self-directed in a dynamic environment with diverse skills and experience levels
• Competency with Smartsheet, Jira, Confluence, and G-Suite
• Experience in an agile framework and hybrid scrumfall environment
• Bachelor’s degree or equivalent in a relevant field

Set Yourself Apart. Preferred Skills:

• Familiarity with development systems and frameworks across technology projects
• SAFe certification
• PMP certification
• CSM+ certification
• Knowledge of current industry trends and tools

Education/Experience: Bachelor’s degree or equivalent; 12+ years of project management experience in technology.

Language Ability: Ability to read, analyze, and interpret business, technical, and regulatory documents; ability to write reports and present information to groups of managers, clients, and stakeholders.

Certificates and Licenses: No certifications required.

Work Environment: Remote position — Eastern or Central Time Zones preferred.

What We Offer

• Collaborative, open-door environment with growth opportunities and a fun culture
• Healthcare, Dental, and Vision coverage
• PTO
• Paid Company Holidays

The anticipated salary range for this position is $173,000 - $275,000 USD, based on experience, expertise, location, and impact. This is for a 40-hour workweek; the company is flexible.

EEO and Compliance

DEPT is an equal opportunity employer (EOE) and participates in E-Verify. We are committed to an inclusive and barrier-free recruitment process and workplace, regardless of identity, background, beliefs, lifestyle, or disabilities. Accommodations are available on request and kept confidential.