Executive Director, Concert Operations

Grand Rapids Symphony; Grand Rapids (MI); On-site; USD 95,000 - 140,000; Full time

Benefits offered by this job

Health, vision, dental insurance

LTD and Life Insurance

Paid time off and holidays

Downtown parking subsidy

401k

Job summary

The Grand Rapids Symphony seeks a Director of Operations to oversee concert production, scheduling, budgets, contracts, and venue coordination, ensuring top-quality performances and consistent professional standards.

This full-time, exempt role reports to the SVP/GM, collaborates with the Music Director and guest artists, leads the Production Stage Manager and Artistic Operations Manager, and provides backup payroll support in line with the Master Agreement.

Qualifications

• 5+ years of progressively responsible experience in orchestra operations, production, or closely related field.
• In-depth knowledge of orchestral operations, and a musical background is expected.
• Highly organized with high standards for quality and impeccable attention to detail.
• Resourceful team player with problem solving ability and strong written and verbal communication skills; must multi-task under pressure.
• Ability to interact constructively with conductors, musicians, staff, vendors, stage crew and others.
• Computer skills including Microsoft Office Suite and OPAS is a plus.

Responsibilities

• Oversee day-to-day aspects of concert execution for all events on the Orchestra’s calendar.
• Work with GRS Music Director and artistic leaders on details of concert production and logistics to ensure performances are executed to the highest standard.
• Develop and manage the symphony’s master calendar in collaboration with SVP/GM and Artistic leadership, in line with collective bargaining agreements and contracts.
• Serve as the primary day-to-day contact with performance venues for scheduling, operations, and production, coordinating with venue staff.
• Advance shows and delegate responsibilities across the department to successfully complete each performance.
• For outdoor events, monitor weather, coordinate emergency personnel, and ensure safety of all involved.
• Establish a rotating schedule of concert 'Manager on Duty' assignments and serve as MOD when in rotation.

Skills

Orchestra operations

Orchestral operations

Attention to detail

Communication skills

Multi-tasking

Problem solving

Working under pressure

Interpersonal skills

Team collaboration

Mentoring/leadership

MS Office

OPAS

Tools

OPAS

Microsoft Office Suite

Job description

The Grand Rapids Symphony seeks a Director of Operations to oversee concert production, scheduling, budgets, contracts, and venue coordination, ensuring top-quality performances and consistent professional standards.

This full-time, exempt role reports to the SVP/GM, collaborates with the Music Director and guest artists, leads the Production Stage Manager and Artistic Operations Manager, and provides backup payroll support in line with the Master Agreement.