Executive Director Clinical Operations, Sonoma

Providence Health & Services; Santa Rosa (CA); On-site; USD 124,000 - 214,000; Full time

Job summary

Providence Health & Services is seeking an Executive Director, Clinical Operations to lead specialty clinics in Sonoma County. This onsite role reports to the Providence Medical Foundation Executive Team and shapes strategy, operational performance and clinical outcomes.

The ideal candidate has 7+ years in healthcare leadership, strong financial stewardship, and a proven track record in coordinating physician-led initiatives to deliver high-quality patient care at scale.

Qualifications

• Bachelor's degree in a related field (Business/Healthcare Administration).
• Master's degree preferred in administration or related field.
• 7+ years of progressive management experience in a healthcare setting.
• Experience collaborating with physicians and healthcare leaders.
• Experience in operations, finance, quality, risk and growth.

Responsibilities

• Provide leadership to Directors of Clinic Operations and clinic managers.
• Partner with physicians and leadership to align strategy and growth.
• Develop budgets and monitor performance across clinics.
• Lead change initiatives to improve service quality and efficiency.

Skills

Strategic leadership

Healthcare administration

Change management

Financial acumen

Lean/CAP

Education

Bachelor's in Business/Healthcare Administration

Master's in Business Administration or Healthcare Administration (preferred)

Job description

Description

Calling All Esteemed Leaders! Are you a healthcare operations executive who thrives in complex, physicianled environments and brings a strong blend of clinical insight, operational discipline, and strategic leadership? Do you excel at aligning specialty practices, physician leaders, and administrative teams to deliver highquality, patientfocused care at scale? If so, this Executive Director, Clinical Operations opportunity may be an excellent fit.

The Role

The Executive Director, Clinical Operations is accountable for leadership, direction, and administration of Providence Medical Foundation specialty clinics in Sonoma County. This role is responsible for the operational and clinical outcomes of assigned specialty practices to ensure efficient, highquality, coordinated, and patientfocused care. This position is onsite in Santa Rosa, CA.

The Executive Director leads Directors of Clinic Operations representing key specialties and programs and works closely with crossfunctional partners across the medical group, acute care, clinical programs, finance, and planning and strategy. Together, this leader develops and executes physician alignment strategies, clinical and strategic partnerships, and growth initiatives in support of regional and system performance metrics.

As a key member of the Providence Medical Foundation Executive Team, the Executive Director, Clinical Operations plays a central role in advancing specialty clinic strategy, operational excellence, and sustainable growth. The role may also provide leadership for additional enterprise initiatives as requested by executive leadership.

What You'll Do

Clinic Operations & Performance Leadership

• Provide overall direction and leadership to specialty medical offices.
• Ensure compliance with laws, regulations, and standards of applicable regulatory and accreditation agencies.
• Lead clinic operations across workforce strategy, access, budgeting, financial performance, service metrics, and team execution.

Strategic Growth & Physician Alignment

• Identify, evaluate, and scope appropriate growth opportunities in collaboration with local and regional ministry teams.
• Develop and execute physician alignment strategies and specialty growth initiatives.
• Partner with primary care, clinical programs, value teams, acute care, and system leadership to address community needs and strategic priorities.

Financial Stewardship & Planning

• Guide clinic leadership in developing goals and annual operating budgets for assigned clinics.
• Ensure clinics operate within budget guidelines while meeting quality, productivity, and access goals.
• Participate in budget, space, and capital planning related to specialty clinics.
• Monitor performance metrics including revenue, payor mix, productivity, and expenditures.

Leadership & Workforce Development

• Hire, train, guide, evaluate, and provide leadership to Directors of Clinic Operations and clinic managers.
• Identify staffing and development needs in partnership with clinic leadership.
• Coordinate with the VP, Clinical Operations / Service Line leadership on staffing approvals.
• Support diversity, equity, and inclusion initiatives and foster a diverse, inclusive workforce.

Operational Excellence & Change Leadership

• Identify trends and recurring operational or caredelivery issues and introduce improvements in partnership with clinical and operational leaders.
• Provide relevant operational feedback between providers, clinic leadership, and staff.
• Lead and support strategic initiatives related to growth, service excellence, and operational improvement.

Governance, Representation & External Engagement

• Represent specialty clinics on key Providence committees and boards.
• Serve as a liaison to government, business, and community stakeholders on behalf of specialty clinics.
• Support enterprise priorities through leadership on additional initiatives as assigned.

What You'll Bring

We are seeking a mission-driven leader with a strong background in strategic planning, financial accountability, and complex project management (Lean/CAP). The ideal candidate is a resilient change agent who can influence others without direct authority, building a shared vision and driving execution in politically sensitive environments. You should be an exceptional communicator and a collaborative problem-solver who embodies a servant-leader mindset and aligns closely with Providence's core values and standards of care.

• Bachelor's Degree in Business, Healthcare Administration, or a related field.
• Master's Degree in Business Administration or Healthcare Administration (preferred).
• 7+ years of management experience in progressively responsible roles with demonstrated leadership and changemanagement capability, preferably in the ambulatory setting.
• Experience working in a large, matrixed healthcare organization.
• Direct experience collaborating with physicians and healthcare executive leaders.
• Experience in operations, finance, quality, risk, and business growth and development.
• Proven success building new business, developing teams, and aligning organizations around shared priorities.

Why Join Us?

Lead specialty care at scale: Influence the performance of diverse specialty clinics across the system.

Partner with physicians: Shape strong, aligned physician-administrative relationships.

Drive growth and sustainability: Balance access, quality, and financial stewardship.

Operate at the executive level: Serve as a trusted leader within the Medical Foundation Executive Team.

Serve a mission that matters: Advance compassionate, highquality care consistent with Providence values.

Ready to Shape the Future of Healthcare?

If you are a strategic, physicianaligned healthcare leader ready to drive specialty clinic performance and growth in a complex, missiondriven organization, we encourage you to explore this opportunity.

The full pay range is listed in accordance with applicable law. Final compensation will be determined based on qualifications, experience, organizational compensation alignment, and the approved hiring department budget for the position. This position may also be eligible for incentive compensation and benefits.

At Providence we believe in the importance of human connection and the impact of in-person collaboration towards team cohesion and caregiver engagement. Further, we want our leaders to live in or near the communities we serve. This position is onsite in Santa Rosa, CA.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Job Schedule: Full time. Job Shift: Day. Workplace Type: On-site. Work Location: St Joseph Health Medical Grp-Sotoyome Santa Rosa. Address: CA Santa Rosa 185 Sotoyome St. Pay Range: $87.88 - $155.39.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.