Executive Director - Assisted Living

The Arbors and The Ivy Assisted Living Communities; Dracut (MA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

PTO

Health & Dental Insurance

Life Insurance

Short- & Long-Term Disability

Health Care & Dependent Care FSA

Paid Holidays / Floating Holiday

Pet Insurance Programs

Employee Assistance Plan (EAP)

Retirement Account Assistance

Employee Appreciation Programs

Job summary

The Arbors at Dracut, part of The Arbors/Ivy Assisted Living Communities, is seeking an Executive Director. You will lead all operations of the Dracut community, uphold service standards, and shape a compassionate, compliant culture that puts residents and families first.

This role requires a Bachelor's degree, at least one year in home care or assisted living, strong financial and supervisory skills, and a hands-on leadership style that earns trust and drives occupancy and performance.

Qualifications

• Bachelor’s degree in a related field (human services management, housing management, nursing home management or related)
• Minimum 1 year verifiable experience in Home Care, Assisted Living, or Skilled Nursing
• Demonstrated administrative and supervisory leadership experience
• Strong financial acumen and operational discipline

Responsibilities

• Oversee all departments and ensure consistent execution of policies and service standards
• Develop department heads who take ownership of outcomes
• Foster a culture where expectations are clear and performance is measured
• Maintain visible, approachable leadership throughout the community
• Lead resident and staff meetings with clear agendas and follow-up
• Monitor budgets, staffing plans, and performance metrics

Skills

Leadership

Administrative leadership

Budgeting

Operational discipline

Education

Bachelor’s degree in a related field such as human services management, housing management, nursing home management

Job description

Executive Director – Arbors at Dracut, Assisted Living Community

Location: Dracut, MA | Full-Time

Lead With Purpose. Execute With Precision. Care Like Family.

At The Arbors/Ivy, we don’t just operate an assisted living community — we steward families, protect trust, and deliver excellence every single day.

We believe in:

• Family-Oriented, Family-Centered Aging Through Generations
• Integrity Through Care, Compassion, and Teamwork
• Occupancy Focused Through Trust, Connection, and Purpose
• A Culture of Collective Ownership — We Stand Together and Do Whatever It Takes
• Achieving Excellence Through a Positive, United Team

We are seeking a highly accountable, detail-driven Executive Director who sees what others miss, handles volume with urgency, and leads with both heart and standards.

Who Thrives Here

This role is for a leader who:

• Is naturally dutiful — you take responsibility personally and don’t let things fall through the cracks.
• Has exceptional attention to detail — compliance, budgets, staffing plans, follow-through… nothing slips by you.
• Can manage multiple priorities coming at you daily with calm urgency.
• Is proactive, not reactive — you anticipate issues before they surface.
• Leads with strong soft skills — approachable, present, genuinely interested in your team and residents.
• Makes sure people know you care — but also holds them accountable to high goals and measurable results.
• Comes in ready to learn our way first, earn trust, and then thoughtfully offer improvements that strengthen the operation.

You don’t need handholding. You don’t wait to be told. You own it.

What You’ll Own

Leadership & Collective Ownership

• Oversee all departments and ensure consistent execution of policies and service standards.
• Develop department heads who take ownership of outcomes.
• Foster a culture where expectations are clear and performance is measured.
• Maintain visible, approachable leadership throughout the community.

Family-Centered Care & Engagement

• Ensure residents and families experience responsive, compassionate support.
• Lead organized staff and resident meetings with clear agendas and documented follow-up.
• Build trust through consistent communication and reliability.

Operational & Financial Excellence

• Implement and manage annual budgets with disciplined oversight.
• Monitor staffing plans and ensure appropriate coverage at all times.
• Analyze operational data and deliver timely, accurate recommendations.
• Track performance metrics — and act quickly when adjustments are needed.

Compliance & Safety

• Ensure full regulatory compliance at all times.
• Enforce OSHA and safety standards without exception.
• Maintain structured systems to monitor performance across all service areas.

Occupancy & Growth

• Support marketing and outreach efforts to maintain and grow occupancy.
• Build strong community relationships rooted in trust and professionalism.

What We Expect

• Bachelor’s degree (or equivalent experience) in human services management, housing management, nursing home management, or related field.
• Minimum 1-year verifiable experience in Home Care, Assisted Living, or Skilled Nursing.
• Demonstrated administrative and supervisory leadership experience.
• Strong financial acumen and operational discipline.

What We Offer

• PTO
• Health & Dental Insurance
• Life Insurance
• Short- & Long-Term Disability
• Health Care & Dependent Care FSA
• Paid Holidays / Floating Holiday
• Pet Insurance Programs
• Employee Assistance Plan (EAP)
• Retirement Account Assistance
• Employee Appreciation Programs

The Standard

This is not a “maintain the status quo” role.

We are looking for a leader who:

• Notices the small things.
• Moves with urgency.
• Builds loyalty through care.
• Holds the line on standards.
• Brings ideas — respectfully and strategically — to make us stronger.

If you are wired to own results, protect the details, and lead with both compassion and accountability, we want to meet you.

Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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