Executive Director Acute Rehabilitation Services

Massachusetts General Hospital; Boston (MA); On-site; USD 162,000 - 235,000; Full time

Job summary

Massachusetts General Hospital, part of Mass General Brigham, seeks an Executive Director for Acute Rehabilitation Services to lead PT, OT, and SLP across acute units at 55 Fruit Street, Boston.

You will drive clinical excellence, policy implementation, and financial sustainability while advancing patient experience and clinician engagement. This role requires 5–7 years of leadership in rehabilitation and relevant licensure.

Qualifications

• Progressive leadership experience in rehabilitation services within a complex hospital system (5–7 years).
• Demonstrated experience leading outpatient/ambulatory programs (5–7 years).
• Proven track record in strategic planning, financial management, and performance improvement (5–7 years).

Responsibilities

• Foster collaboration with quality, education, and research partners to improve patient outcomes.
• Establish and advance policies and procedures for clinical and operational excellence.
• Lead with integrity, produce transparent regulatory reports, and promote accountability and compliance.
• Build relationships across hospitals and communities to ensure rehabilitation services are accessible and connected.
• Drive division financial sustainability with finance partners to support care, process improvement, and innovation.
• Promote an engaging, compassionate working environment and retain top talent.
• Expand access to rehabilitation services and improve throughput to meet patient needs.
• Shape forward-thinking strategies to attract and retain world-class talent.

Skills

Leadership

Strategic planning

Interprofessional collaboration

Financial management

Regulatory compliance

Education

Bachelor's Degree Healthcare Administration

Bachelor's Degree Business Administration

Master's Degree Related Field of Study

Experience in lieu of degree

Tools

OT License

PT License

SLP License

Job description

Executive Director Acute Rehabilitation Services

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries.

Site: The General Hospital Corporation

Job Summary

As the Executive Director for professional clinical services in physical therapy, occupational therapy, and speech-language pathology, you will champion a pursuit of clinical excellence across all acute units. This role ensures every patient experience transformative care that reflects our enterprise's highest values and strategic ambitions. This role will continuously improve standards to elevate rehabilitative outcomes and patient/clinician engagement.

Does this position require Patient Care? Yes

Essential Functions

• Empowers the operational leadership team by fostering collaboration with partners across quality, education, and research to achieve improved, transformative clinical outcomes for patients.
• Establish, implement, refine, and advance policies, guidelines, and procedures that enable clinical and operational excellence.
• Lead with integrity, producing transparent reports for regulatory agencies, and fostering a culture of accountability and compliance.
• Build impactful relationships across hospitals, the enterprise, and our community, ensuring rehabilitation services are present, inclusive, and deeply connected to those we serve. Represent our vision and values on key committees to strengthen our collective impact.
• Drive the division's financial sustainability, including but not limited to direct margins, by collaborating with financial colleagues to achieve operational excellence and ensure resources are used wisely to support both exceptional care, continued process improvement, and innovation.
• Cultivate a working environment where connection, purpose, and trust thrive. Lead with compassion, regularly rounding and promoting transparency to foster engagement and belonging among clinicians and support teams, attracting and retaining the best talent.
• Champion expanded access to essential rehabilitation services, driving growth and improved throughput so every patient's needs are met with excellence and compassion.
• Collaborate with other visionary leaders to shape forward-thinking strategies that attract and retain world-class top talent. Elevating the employee experience across the services line, creating an environment where every team member thrives, feels valued, and is empowered to work at the top of their license, achieving their highest potential.

Qualifications

Education

• Bachelor's Degree Healthcare Administration required
• Bachelor's Degree Business Administration required
• Master's Degree Related Field of Study preferred
• Can this role accept experience in lieu of a degree? Yes

Licenses and Credentials

• Occupational Therapist [State License] - Generic - HR Only preferred
• Physical Therapist [State License] - Generic - HR Only preferred
• Speech-language Pathologist [State License] - Generic - HR Only preferred

Experience

• Progressive leadership experience in rehabilitation services, ambulatory care, or clinical operations within a complex hospital system 5-7 years required
• Demonstrated experience leading outpatient or ambulatory clinical programs across multiple sites 5-7 years required
• Proven track record in strategic planning, financial management, and performance improvement 5-7 years required

Knowledge, Skills and Abilities

• Exemplify operational and visionary leadership abilities by guiding and directing expansive interprofessional/interdisciplinary teams and departments with various educational backgrounds, experience levels, credentials, and skills to achieve shared success.
• Excellent interpersonal skills, including evidence of effectively managing and maintaining relationships.
• Ability to effectively navigate frequent stress and crisis situations related to patient care, personnel matters, and a dynamic, ever-changing organizational climate - transforming adversity into opportunities for growth and positive change.
• Good judgment, exceptional organizational abilities, and creative problem-solving skills.
• Demonstrate solid analytical expertise and business acumen to develop and manage financially sustainable budgets and business plans. Utilize tools to analyze, monitor, and elevate departmental systems and processes - ensuring cost-effectiveness and compliance with applicable laws, regulations, and standards.
• Leverage administrative skills - including technology, programs, and digital tools - to streamline operations and organizational performance.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently
• Walking Frequently
• Sitting Occasionally
• Lifting Frequently
• Carrying Frequently
• Pushing Occasionally
• Pulling Occasionally
• Climbing Rarely
• Balancing Frequently
• Stooping Occasionally
• Kneeling Occasionally
• Crouching Occasionally
• Crawling Rarely
• Reaching Frequently
• Gross Manipulation (Handling) Frequently
• Fine Manipulation (Fingering) Frequently
• Feeling Constantly
• Foot Use Rarely
• Vision - Far Constantly
• Vision - Near Constantly
• Talking Constantly
• Hearing Constantly

Remote Type

Onsite

Work Location

55 Fruit Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$161,657.60 - $235,154.40/Annual

Grade

10At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.