Executive Director

Encore Healthcare Services; Wilmington (DE); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Encore Village Wilmington is seeking an Executive Director to lead operations, ensure high-quality resident care, and drive financial performance. You will oversee all aspects of the community, coordinate care services, dining, and facilities, while guiding regulatory compliance and strategic initiatives.

The role requires a strong track record in senior living leadership, effective communication, and a passion for improving resident outcomes.

Qualifications

• Bachelor's degree in healthcare administration or related field; Master’s preferred.
• Current LNHA license active in Delaware.
• Minimum 5 years of senior leadership in the senior living industry.
• Strong regulatory, financial management, and care standards knowledge.
• Excellent communication and collaboration skills.
• Proven ability to drive occupancy and revenue growth.

Responsibilities

• Provide strategic leadership and direction to the property, fostering a culture of excellence, compassion, and innovation.
• Oversee day-to-day operations, including resident care, dining services, facilities management, and administrative functions.
• Develop and implement policies, procedures, and programs to ensure compliance with all federal, state, and local regulations.
• Collaborate with department heads to optimize operational efficiency, resource allocation, and resident satisfaction.
• Build and maintain relationships with residents, families, staff, and community partners.
• Drive business development initiatives to enhance occupancy, revenue growth, and overall financial performance.
• Lead recruitment, training, and development efforts to build a high-performing team.
• Serve as the primary liaison to Regional Directors providing regular updates on performance and initiatives.

Skills

LNHA license

Senior leadership

Regulatory knowledge

Financial management

Communication skills

Team leadership

Occupancy growth

Senior living industry experience

Education

Bachelor's degree in healthcare administration / business management

Master's degree preferred

Job description

Encore Village Wilmington is currently hiring for a dynamic and experienced Executive Director to lead our team. As the Executive Director, you will be responsible for overseeing all aspects of the community's operations, ensuring the highest standards of resident care, financial performance, and regulatory compliance. The ideal candidate has experience in DE with a proven track record of leadership in the senior living industry.

Key Responsibilities

• Provide strategic leadership and direction to the property, fostering a culture of excellence, compassion, and innovation.
• Oversee day-to-day operations, including resident care, dining services, facilities management, and administrative functions.
• Develop and implement policies, procedures, and programs to ensure compliance with all federal, state, and local regulations.
• Collaborate with department heads to optimize operational efficiency, resource allocation, and resident satisfaction.
• Build and maintain positive relationships with residents, families, staff, and community partners, promoting a supportive and inclusive environment.
• Drive business development initiatives to enhance occupancy, revenue growth, and overall financial performance.
• Lead recruitment, training, and development efforts to build a high-performing team committed to our mission and values.
• Serve as the primary liaison to Regional Directors providing regular updates on operational performance, financial metrics, and strategic initiatives.

Qualifications

• Bachelor's degree in healthcare administration, Business Management, or related field (Master's degree preferred).
• Current and active LNHA License is required in the state of DE.
• Minimum of 5 years of senior leadership experience in the senior living industry.
• Strong understanding of regulatory requirements, financial management principles, and best practices in senior care.
• Excellent communication, interpersonal, and problem-solving skills.
• Proven ability to lead and motivate a diverse team, fostering a culture of collaboration, accountability, and continuous improvement.
• Demonstrated success in driving occupancy, revenue growth, and operational excellence.
• Passion for serving seniors and a commitment to upholding the highest standards of care and service.

Job Type: Full-time

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

This organization does not discriminate in hiring or employment on the basis of ancestry, race, color, religion, national origin, sex, sexual orientation, age, military status, veteran status, or disability. No question on the application is intended to secure information to be used for such discrimination. This application will be given every consideration; however its receipt does not imply employment for the applic