Executive Director

Bickford Senior Living; Suffolk (VA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Bonus opportunities

Voluntary life/disability

Prescription savings plan

401(k) with employer match

Daily pay

Bonus eligibility

Job summary

Bickford Senior Living seeks an Executive Director to lead daily operations at a local branch, ensuring outstanding resident care and engagement while meeting sales and financial targets.

The role works with department managers to maintain high standards of service. Strong leadership, regulatory knowledge, and communication are essential for success in this field.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in a related health care field preferred.
• Licensure to operate an Assisted Living Facility per state regulations.
• Experience managing operations; senior housing ops preferred.
• Proficiency with Microsoft Office and ability to learn new apps.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Valid driver’s license with permissible driving record.

Responsibilities

• Oversee all Branch operations; coordinate with staff, residents, and families.
• Hands-on leader; supervise, direct, and motivate branch staff to optimize operations.
• Recruit, develop, and retain top talent; ensure proper staffing and compliance.
• Maintain resident relations and accessibility for families and residents.
• Drive occupancy and NOI targets in collaboration with sales leadership.
• Ensure building and grounds are well-maintained and compliant with policies.
• Adhere to local, state, and federal guidelines.

Skills

Leadership

Communication

Organizational skills

Time management

Problem solving

MS Office

Education

High school diploma or GED

Bachelor’s degree in related health care field (preferred)

Tools

Microsoft Office

Job description

Join our DYNAMIC team at Bickford Senior Living as an Executive Director! The Executive Director is the operations leader who drives the culture and performance of a Bickford Branch. This position works closely with department managers to ensure excellent resident care and engagement, optimal sales results, and financial performance. This position offers a full suite of benefits options that vary based on employment status. Some of the benefits include, but are not limited to:

• Full-time employees are eligible for all benefits (medical, dental, vision, and voluntary products)
• Bonus Opportunities!
• Part-time employees (29 or fewer hours per week) are eligible for Voluntary Life, Voluntary Short-Term Disability,
• Benefits start the 1st of the month following 30 days of employment!
• Benefits start on the 1st of the month following 30 days of employment
• Prescription savings plans
• All employees are eligible for 401(k) with employer match
• Pay available daily
• Bonus eligible

There is no higher calling, no greater purpose than a caregiver. Somehow, we’ve come to believe that caregiving is just for some of us and not all. Yet, at our core, we are all made to love, connect, to extend ourselves in service to others. The question is… do we have the will to love, do what it takes, and risk ourselves in caring, even when the burden is great? In times of happiness and sadness, we are that caregiver” - www.bickfordseniorliving.com/caregivers-manifesto

Responsibilities & Qualifications

Responsibilities

• Occasional mandatory travel required for training and development purposes.
• Responsible for all operations within the Branch, interacting with staff and residents, potential residents, or their family members or representatives, as necessary; builds and maintains strong working relationships with the management team.
• Acts as a hands-on leader who supervises, directs, and motivates Branch staff; provides assistance as needed to ensure the branch operates optimally.
• Attracts, retains, and develops top talent within the Branch. Ensuring that the branch is scheduled and staffed appropriately meeting all local/state regulatory requirements.
• Responsible for recruiting and hiring high-quality and engaged staff and ensuring they are appropriately trained and developed to meet the needs of residents.
• Responsible for maintaining positive resident relations and being accessible and approachable to residents and their families.
• Drives sales in collaboration with the Branch Sales Leader to ensure the Branch meets necessary occupancy and net operating income (NOI) targets.
• Ensures buildings, grounds, and property are in good order in partnership with Divisional operations support and the corporate office.
• Enforces current Company policies and procedures, ensuring that the Branch is also in congruence with local, state, and federal guidelines.

Qualifications

• High-school diploma or GED required. Bachelor’s degree in a related health care field preferred.
• Necessary Licensure to operate an Assisted Living Facility as outlined by local state regulations.
• Experience with managing the operations of a business. Senior housing operations experience is preferred but not required.
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), with the ability to learn new applications
• Possess written and verbal skills for effective communication
• Competent in organizational and time management skills
• Demonstrates good judgment, problem-solving, and decision-making skills
• A valid driver’s license and a driving record consistent with Bickford’s insurance carrier guidelines.

ABOUT BICKFORD SENIOR LIVING

Bickford Senior Living is a community of caregivers who are dedicated to doing whatever it takes to enrich our resident’s happiness. Founded in 1991 in Olathe, Kansas, by the Eby Family. Mary Bickford, the matriarch of the family, was the first resident of a Bickford Branch and our namesake. That location became the start of a tradition of caring that has extended to over 50 locations in 7 states. Although Bickford Senior Living has grown in size… we pride ourselves in the family environment that is the foundation on which Bickford has served thousands of residents and employees throughout the years.

www.bickfordseniorliving.com/our-story

At Bickford, you will…

Make a Difference Every Day

We are passionate about our mission — to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.

Be Part of a Uniquely Supportive Community

The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.

Ignite Your Potential

We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.

#INDHP