Executive Director

Lisle Creek Estates; Lisle (IL); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision coverage

Retirement benefits

Paid time off

Short-term disability

Long-term disability

DailyPay access

Job summary

Senior Lifestyle in Lisle, IL is seeking an on-site Executive to lead the day-to-day operations of our senior living community, ensuring the highest levels of hospitality and resident satisfaction. You will be the main point of contact for staff, residents, prospects, and community partners, ensuring service excellence and regulatory compliance.

With a Bachelor’s degree and 3+ years in sales, marketing, or business management—preferably in the senior housing industry—you will guide budgeting,

Qualifications

• Bachelor’s degree preferred.
• 3+ years in sales, marketing, or business management, preferably in the senior housing industry.
• Strong communication and listening skills with residents, guests, and coworkers.
• Proven management ability and teamwork mindset.

Responsibilities

• Act as on-site executive for all operations and primary contact for staff, residents, prospects, and the public.
• Maintain resident retention by working with residents and their families.
• Respond to walk-ins, calls, and mail-ins promptly and appropriately.
• Keep up to date with information about competitors.
• Meet expectations of meaningful contacts, leases and occupancy.
• Maintain budget accountability and cash flow; minimize negative variances.
• Hire, train, discipline, and terminate employees per policy.
• Maintain local, state, and federal licenses for the community.
• Lead staff meetings and promote resident rights with dignity and respect.
• Represent the community in local, state, and professional organizations.
• Manage other support and management roles as needed.

Skills

Communication

Management

Multitasking

Education

Bachelor’s Degree

Job description

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork.In this leadership role you will lead the day-to-day operations of the senior living community to ensure the highest quality of hospitality and resident satisfaction.

Job Description

• Act as the on-site executive for all operations, including being the main point of contact for all staff, residents, prospects, community organizations, government agencies and the public when needed.
• Maintains resident retention by working with residents and their families, dealing with any issues that arise.
• Responds and follows up with all walk-ins, phone-ins, mail-ins timely and appropriately.
• Keeps up to date with information about competitors.
• Meets all expectations of meaningful contacts, leases and occupancy.
• Maintain budget accountability and cash flow; aggressively anticipate and minimize negative budget variances and deficits.
• Hire, train, discipline, and terminate employees in accordance with Senior Lifestyle Corporate policy.
• Maintain all local, state, and federal licenses for the community.
• Lead staff meetings.
• Promote and protect resident rights; assisting residents to make informed decisions and treating them with dignity and respect.
• Become an intricate part of the community in social and civic affairs by representing the community in local, state, and professional organizations.
• Manage other support level and management roles as needed.

Qualifications

• A Bachelor’s Degree is preferred.
• 3+ years of sales and marketing or business management experience, preferably in the Senior Housing Industry.
• You professionally communicate and listen to residents, guests, and coworkers.
• You have great management skills and a willingness and desire to work harmoniously with all staff members.
• You have the ability to switch tasks quickly and often.
• You currently have an active Driver’s License.

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.