Executive Director

Sunol Creek Memory Care; Fort Madison (IA); Hybrid; USD 110,000 - 140,000; Full time

Job summary

The Kensington at Fort Madison, part of Agemark Senior Living, seeks an Executive Director to guide daily operations with a servant-leader philosophy, building strong teams and delivering exceptional resident experiences.

This hands-on role requires budgeting, staffing, compliance, and culture stewardship, with a focus on occupancy growth and community engagement. You will work closely with families, nursing leadership, and regional support to sustain a high-performing, person-centered community.

Qualifications

• A degree in healthcare, business, nursing, geriatrics, or a related field preferred.
• Prior experience in senior housing, healthcare, or a related industry required.
• At least 2 years of experience managing staff and budgets.
• Proven integrity, sound judgment, and dependable follow-through.
• Excellent verbal and written communication with problem-solving skills.

Responsibilities

• Lead by example and drive a culture aligned with company values.
• Hire, train, and supervise teams; mentor department heads.
• Oversee occupancy goals and lead sales, marketing, and outreach.
• Manage annual budget, billing, and cost-control measures.

Skills

Leadership

Staff development

Budget management

Communication

Recruitment & hiring

Education

Bachelor's degree in healthcare, business, nursing, geriatrics, or related field

Tools

Social media

Computer literacy

Job description

Executive Director

Lead a Community. Change Lives. Build a Legacy.

The Kensington at Fort Madison, one of our Agemark Senior Living communities in Fort Madison, IA, is looking for a dynamic, hands-on Executive Director to lead the day-to-day operations of our community. This is a role for a servant leader who thrives on building strong teams, creating exceptional resident experiences, and running a financially healthy, well-managed community - all while upholding the highest standards of care, compliance, and culture.

What You'll Do

Lead Our People

• Lead by example on company values, priorities, and objectives, and walk the community daily to stay connected to every department.
• Hire, train, and supervise a successful team, and mentor department heads so they can effectively lead their own.
• Drive staff growth through coaching, development plans, recognition, and effective communication.
• Run daily stand-ups, weekly leadership meetings, and monthly staff and safety meetings.
• Address performance issues and grievances fairly, and foster a safe, positive work environment for all associates.

Champion Our Residents

• Partner with families, service providers, and staff to deliver personalized, consistent, and excellent care.
• Help residents live with safety, dignity, and independence through strong emergency protocols and support systems.
• Work alongside the Director of Nursing to guide families through care planning, problem resolution, and major decisions.
• Measure satisfaction through surveys and regular one-on-ones, and champion Agemark's Life Enrichment programming - including joining at least one resident outing each month.

Drive Occupancy & Growth

• Own occupancy goals of 95%+ and lead sales, marketing, and community outreach efforts.
• Partner closely with the Sales Director and Family Service Coordinator to hit monthly sales targets and keep momentum going.

Manage the Business

• Build and operate within the annual community budget.
• Oversee billing, collections, vendor bids, and expense management.
• Manage staffing and scheduling to control labor costs and overtime.
• Set and track quarterly and annual goals, and keep pushing for continuous improvement.

What You Bring

• A degree in healthcare, business, nursing, geriatrics, or a related field preferred.
• Prior experience in senior housing, healthcare, or a related industry required.
• At least 2 years of experience managing both staff and a budget.
• A proven track record of integrity, sound judgment, and dependable follow-through.
• Excellent verbal and written communication, with strong problem-solving instincts.
• Comfort with technology, including social media and day-to-day computer use.
• Sharp attention to detail and unwavering discretion with confidential information.
• The flexibility to work evenings, weekends, or holidays as the community needs.
• A natural ability to build relationships - with your team, residents, families, and the broader community network.

What We Offer

• The chance to lead a mission-driven community where your work directly improves residents' lives every day.
• A true leadership role with ownership over people, operations, and financial performance.
• A collaborative culture backed by regional support, established systems, and Agemark's Life Enrichment programs.
• Room to grow: set your own goals, drive innovation, and be recognized for results.
• Competitive compensation and benefits (details shared during the interview process).

Agemark is an Equal Opportunity Employer (EOE)

IND4