Executive Director

Agemark Senior Living; Fort Madison (IA); On-site; USD 110,000 - 150,000; Full time

Job summary

Agemark Senior Living is seeking an Executive Director for The Kensington at Fort Madison in Fort Madison, IA. You will lead day-to-day operations, ensuring exceptional resident experiences, financial health, and compliance, while fostering a culture of integrity and teamwork.

You will partner with residents, families, and staff to deliver personalized care, manage budgets, oversee scheduling, and drive occupancy growth.

Qualifications

• Experience leading a senior housing/healthcare operation.
• At least 2 years managing staff and a budget.
• Strong communication and problem-solving skills.

Responsibilities

• Lead by example to uphold company values and drive daily operations.
• Hire, train, and supervise a successful team and mentor department heads.
• Drive staff development, recognition, and effective communications.
• Lead regular leadership and staff meetings and address performance issues.
• Partner with families, providers, and staff to deliver personalized, high-quality care.
• Own occupancy goals (95%+) and lead sales, marketing, and outreach.
• Manage annual budget, billing, vendor bids, and cost controls.
• Set quarterly/annual goals and pursue continuous improvement.

Skills

Leadership

Staff management

Budgeting

Strategic planning

Communication

Change management

Problem solving

Technology literacy

Education

Degree in healthcare or related field

Job description

Lead a Community. Change Lives. Build a Legacy.

The Kensington at Fort Madison, one of our Agemark Senior Living communities in Fort Madison, IA, is looking for a dynamic, hands‑on Executive Director to lead the day‑to‑day operations of our community. This is a role for a servant leader who thrives on building strong teams, creating exceptional resident experiences, and running a financially healthy, well‑managed community — all while upholding the highest standards of care, compliance, and culture.

What You'll Do

Lead Our People

• Lead by example on company values, priorities, and objectives, and walk the community daily to stay connected to every department.
• Hire, train, and supervise a successful team, and mentor department heads so they can effectively lead their own.
• Drive staff growth through coaching, development plans, recognition, and effective communication.
• Run daily stand‑ups, weekly leadership meetings, and monthly staff and safety meetings.
• Address performance issues and grievances fairly, and foster a safe, positive work environment for all associates.

Champion Our Residents

• Partner with families, service providers, and staff to deliver personalized, consistent, and excellent care.
• Help residents live with safety, dignity, and independence through strong emergency protocols and support systems.
• Work alongside the Director of Nursing to guide families through care planning, problem resolution, and major decisions.
• Measure satisfaction through surveys and regular one‑on‑ones, and champion Agemark's Life Enrichment programming — including joining at least one resident outing each month.

Drive Occupancy & Growth

• Own occupancy goals of 95%+ and lead sales, marketing, and community outreach efforts.
• Partner closely with the Sales Director and Family Service Coordinator to hit monthly sales targets and keep momentum going.

Manage the Business

• Build and operate within the annual community budget.
• Oversee billing, collections, vendor bids, and expense management.
• Manage staffing and scheduling to control labor costs and overtime.
• Set and track quarterly and annual goals, and keep pushing for continuous improvement.

What You Bring

• A degree in healthcare, business, nursing, geriatrics, or a related field preferred.
• Prior experience in senior housing, healthcare, or a related industry required.
• At least 2 years of experience managing both staff and a budget.
• A proven track record of integrity, sound judgment, and dependable follow‑through.
• Excellent verbal and written communication, with strong problem‑solving instincts.
• Comfort with technology, including social media and day‑to‑day computer use.
• Sharp attention to detail and unwavering discretion with confidential information.
• The flexibility to work evenings, weekends, or holidays as the community needs.
• A natural ability to build relationships — with your team, residents, families, and the broader community network.

What We Offer

• The chance to lead a mission‑driven community where your work directly improves residents' lives every day.
• A true leadership role with ownership over people, operations, and financial performance.
• A collaborative culture backed by regional support, established systems, and Agemark's Life Enrichment programs.
• Room to grow: set your own goals, drive innovation, and be recognized for results.
• Competitive compensation and benefits (details shared during the interview process).

Agemark is an Equal Opportunity Employer (EOE)

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