Executive Director

Danbury; Chattanooga (TN); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401k

Income protection

Extraordinary work life benefits

Job summary

Danbury's StoryPoint Chattanooga seeks an Executive Director to oversee the community's overall experience while ensuring financial health. You will lead by example, build relationships with residents, families and staff, and promote safety, belonging, and peace of mind in every interaction.

The role requires a bachelor's degree, state certifications, and strong leadership, communication, and hospitality skills to deliver outstanding service to aging adults and their families, while ensuring

Qualifications

• Bachelor's degree or equivalent in business, health care, gerontology or related field.
• Demonstrates passion for leading and developing people and promoting excellent service delivery to residents.
• Exceptional hospitality skills with sensitivity to the needs of aging adults and families.

Responsibilities

• Drive culture within the community by modeling servant leadership in all interactions.
• Build and maintain positive relationships with residents and families; support sales processes.
• Oversee lease signings, move-ins, and collaboration with departments to meet resident needs.
• Ensure compliance with state and federal regulations and readiness for surveys.
• Provide on-site emergency support when needed; travel may be required.

Skills

Leadership

Communication

Customer service

Relationship building

Teamwork

Microsoft Office

Education

Bachelor's degree in Business/Health Care/Gerontology or equivalent experience

Tools

Microsoft Office

Job description

Executive Director StoryPoint Chattanooga Position Summary

Our mission is all about creating the absolute best experience with every person in every interaction every minute of every day Employees residents families and visitors are all a part of that experience The Executive Director is responsible for the overall experience while maintaining the financial health of the community The Executive Director will maintain an open door policy to communicate with listen to and assist each person with compassion and patience The multitude of interactions and our response to those interactions sets us apart from all other senior living providers and places us above the rest The Executive Director will lead by example build relationships and earn the trust and respect of others Using strong leadership and communication skills the Executive Director will create and nurture a culture that fosters Safety Belonging Something to Look Forward to and Peace of Mind for our residents and their families

Required Experience for Executive Director

Bachelors degree in business Health Care Gerontology or equivalent experienceFulfillment of any necessary state specific certification for Licensed Assisted Living or equivalent and an understanding of federal and state laws related to the operations of a Senior Assisted Living CommunityDemonstrates passion for leading and developing people as well as promoting excellent service delivery to residentsExceptional hospitality skills with knowledge of and special sensitivity to the needs of aging adults and their familiesDedication to helping others and making a difference in the lives of the people they encounter every dayExceptional ability to form meaningful relationships with residents team members and families to increase satisfaction and grow censusAbility to work effectively and diplomatically with a variety of publics including employees residents families ownership groups community groups government agencies etcAbility to communicate clearly and concisely both verbally and in writingAbility to work effectively as part of a teamStrong proficiency with Microsoft Office applicationsPrimary Responsibilities for Job Executive Director Drives culture within community Responsible for reinforcing our Common Beliefs through communication and modeling expected servant leadership behaviors in all interactions with othersRegularly creates meaningful connections with all residents within the community ensuring our Residents have Safety Belonging Something to Look Forward to and Peace of MindResponsible for the overall financial health of the community Leading other functional leaders in the community Supports in hiring training performance management and separations when necessaryEstablishes builds and maintains positive relationships with residents and familiesSupports the sales process to convert prospective residents into actual residents and builds strong relationship with sales partnersResponsible for the lease signings Move in Momentum including collaboration with various departments to ensure resident needs are met accordingly and assisting residentfamiliesConducts Resident Forums on a monthly basis to listen to and respond to resident concernsLeads daily stand ups to review concerns and address issues related to the CommunitySupports for other functional leaders for meetings involving resident carePartners with Functional Leaders to ensure that 85 of community concerns are solved at the community levelEnsures ongoing compliance with all state and federal regulatory requirementsEnsures adequate preparation for and participate in regulatory compliance surveyResponsible for ensuring all safety protocols are completed in a timely mannerAbility to provide on site emergency support at the Community when necessarySome travel may be requiredMay be required to attend Real Estate Class and obtain licensure 6 months to begin processMay be required to provide support to other functions within the department to ensure staffing needs are metPerforms other similar or related duties as assigned or necessary

General Working Conditions

General Working Conditions This position entails standing for long periods of time While performing the duties of this job the employee is required to communicate effectively with others sit stand walk and use hands to handle keyboard telephone paper files and other equipment and objects The employee is occasionally required to reach with hands and arms This position requires the ability to review detailed documents and read computer screens The employee will occasionally lift andor move up to 25 pounds The work environment requires appropriate interaction with others The noise level in the work environment is moderate Occasional travel to different locations may be required

Benefits

• health
• dental
• vision
• 401k
• income protection
• extraordinary work life benefits

Equal Opportunity Employer