Executive Director

Mennonite Home Communities of Ohio; Bluffton (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Brethren Retirement Community in Bluffton, Ohio, seeks an experienced administrator to direct daily operations across Maple Crest campus, ensuring high-quality care and compliance with all regulations. This leadership role oversees multiple departments, guides strategic goals, and fosters staff development while maintaining privacy and security standards.

The successful candidate will have a BA or equivalent, plus experience in long-term care governance and knowledge of Ohio health regulations.

Qualifications

• Bachelor’s degree (BA) or equivalent; or six to seven years related experience and/or training.
• Preferred CEAL certification in good standing.
• Knowledge of Ohio Department of Health, Ohio Department of Aging and HCFA rules and regulations.

Responsibilities

• Oversee the daily operations of all departments to ensure efficient, high-quality service delivery and continuity of care at our Maple Crest location.
• Monitor departmental performance to ensure compliance with federal, state, and local regulations, licensing requirements, company policies, and MHCO standards.
• Directs the preparation of short-term departmental goals and participates in the development of organizational goals and objectives.
• Oversees directors and supervisors relating to direct departmental activities that implement MHCO organizational policies.
• Assists in the implementation of departmental programs that meet corporate goals and objectives.
• Create innovative ways to gain employee commitment to the organization’s mission and vision. Educate staff and model to others excellent customer service.
• Monitors the budget in various areas such as census, FTE’s and supplies.
• Maintains a sound plan of departmental organization, establishing processes to ensure adequate development.
• Develops and installs procedures and controls to promote communication and adequate information flow within departmental organizations.
• Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.
• Ensures that all reporting organization’s activities and operations are carried out in compliance with local, state and federal regulations and laws governing business operations.
• Coordinate with department leaders and staff to facilitate appropriate follow-up with residents and families, communicate resolutions, and promote resident and family satisfaction.
• Direct and control assigned operations and information to maintain sound privacy and security practices and prevent privacy or security breaches. If a breach occurs, take corrective action.
• Attends workshops and seminars to keep updated on changes in long-term care.

Skills

Leadership

Operations management

Regulatory compliance

Budgeting

Staff development

Education

Bachelor's degree (BA) or equivalent

CEAL certification (preferred)

Job description

• Employee Type Exempt - FT

Description

SUMMARY

Directs, administers and coordinates the daily activities of the Maple Crest areas, Bluffton, Ohio campus in support of policies, goals, and objectives established by the Brethren Retirement Community (BRC) Board of Directors and Bylaws, including the mission and core values contained therein, except as otherwise required by applicable law.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Oversee the daily operations of all departments to ensure efficient, high-quality service delivery and continuity of care at our Maple Crest location.
• Monitor departmental performance to ensure compliance with federal, state, and local regulations, licensing requirements, company policies, and MHCO standards.
• Directs the preparation of short-term departmental goals and participates in the development of organizational goals and objectives.
• Oversees directors and supervisors relating to direct departmental activities that implement MHCO organizational policies.
• Assists in the implementation of departmental programs that meet corporate goals and objectives.
• Create innovative ways to gain employee commitment to the organization’s mission and vision. Educate staff and model to others excellent customer service.
• Monitors the budget in various areas such as census, FTE’s and supplies.
• Maintains a sound plan of departmental organization, establishing processes to ensure adequate development.
• Develops and installs procedures and controls to promote communication and adequate information flow within departmental organizations.
• Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.
• Ensures that all reporting organization’s activities and operations are carried out in compliance with local, state and federal regulations and laws governing business operations.
• Coordinate with department leaders and staff to facilitate appropriate follow-up with residents and families, communicate resolutions, and promote resident and family satisfaction.
• Direct and control assigned operations and information to maintain sound privacy and security practices and prevent privacy or security breaches. If a breach occurs, take corrective action.
• Attends workshops and seminars to keep updated on changes in long-term care.

SUPERVISORY RESPONSIBILITIES

Manages the day to day operational responsibilities of the Maple Crest areas of MHCO, Bluffton. Select Department Directors are managed through your direct report supervision who in turn manage MHCO employees. Is responsible for the overall direction, coordination and evaluation of these staff. Carries out supervisory responsibilities in accordance with the organization’s polices and applicable laws. Responsibilities include interviewing, hiring and training employee’s; planning, assigning and directing work; appraising performance; rewarding and discipling employees’ addressing complaints and resolving problems as outlined by Manager’s duties through the management agreement.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor’s degree (BA) or equivalent; or six to seven years related experience and/or training; or equivalent combination of education and experience. Preferred, but not required Certified Executive for Assisted Living (CEAL) certification in good standing. Knowledge of Ohio Department of Health, Ohio Department of Aging and HCFA rules and regulations.

LANGUAGE SKILLS

Ability to read, analyze and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original and innovative techniques or styles. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups and/or board of directors.

REASONING AND ANALYTICAL ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions and deal with several abstract and concrete variables. Ability to review data and properly analyze using mathematical concepts such as fractions, percentages, ratios, and projections.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to sit and talk or hear. The employee frequently is required to use finger, handle or feel. The employee is occasionally required to stand, walk, sit and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required for this job include close vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate.

PRIVACY UNDERSTANDING

It is the position of Brethren Retirement Community that all of its employees have the potential to encounter both written and oral information of a private nature. It is understood that as an employee the highest standards of discretion must be observed. Under no circumstances will resident information be shared with any other person except for authorized person providing for the care of the individual(s).

Employee completed annual compliance training & exhibits behavior as set forth by the code of conduct in the performance of their duties.

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor’s degree (BA) or equivalent; or six to seven years related experience and/or training; or equivalent combination of education and experience. Preferred, but not required Certified Executive for Assisted Living (CEAL) certification in good standing. Knowledge of Ohio Department of Health, Ohio Department of Aging and HCFA rules and regulations.

LANGUAGE SKILLS

Ability to read, analyze and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original and innovative techniques or styles. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups and/or board of directors.

REASONING AND ANALYTICAL ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions and deal with several abstract and concrete variables. Ability to review data and properly analyze using mathematical concepts such as fractions, percentages, ratios, and projections.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to sit and talk or hear. The employee frequently is required to use finger, handle or feel. The employee is occasionally required to stand, walk, sit and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required for this job include close vision, and ability to adjust focus.

Summary

Directs, administers and coordinates the daily activities of the Maple Crest areas, Bluffton, Ohio campus in support of policies, goals, and objectives established by the Brethren Retirement Community (BRC) Board of Directors and Bylaws, including the mission and core values contained therein, except as otherwise required by applicable law.