Executive Data & SRE Lead - Observability & Resiliency

Citibank (Switzerland) AG; Irving (TX); On-site; Confidential; Full time

Job summary

A global financial institution seeks an experienced candidate for an Incident Management and SRE role in Irving, Texas. This position requires leading service delivery teams and managing production services, while ensuring automation and proper monitoring tools are implemented. The ideal candidate has over 10 years of IT experience, with a preference for backgrounds in finance and applications development. Strong communication and analytical skills are critical, and candidates must be able to work under pressure and manage competing priorities.

Qualifications

• 10+ years of overall IT experience, with 2+ years in cloud technologies.
• Experience in financial services and applications development preferred.
• Strong knowledge of monitoring and observability tools like Splunk and Grafana.

Responsibilities

• Lead incident management, ensuring swift resolution of issues.
• Manage service delivery functions including service risk assessments.
• Collaborate with teams to develop and test knowledge objects.

Skills

Incident Management

Automation

Monitoring/Observability

Communication Skills

Problem-solving

Data Engineering

Cloud Technologies

Education

Bachelor’s or Master’s degree in engineering or computer science

Tools

App Dynamics

Splunk

Grafana

Ansible

Job description

A global financial institution seeks an experienced candidate for an Incident Management and SRE role in Irving, Texas. This position requires leading service delivery teams and managing production services, while ensuring automation and proper monitoring tools are implemented. The ideal candidate has over 10 years of IT experience, with a preference for backgrounds in finance and applications development. Strong communication and analytical skills are critical, and candidates must be able to work under pressure and manage competing priorities.