Executive Communications Vice President

JPMorgan Chase & Co.; City of Rochester (NY); On-site; USD 150,000 - 230,000; Full time

Job summary

JPMorgan Chase & Co. in New York invites an Executive Communications Vice President to lead strategy-to-execution narratives for Consumer and Community Banking.

You will partner with senior leaders across Operations, Product, Technology, Design, Data & Analytics, HR and Communications to elevate executive visibility and align priorities. The role focuses on developing executive messaging, managing high-profile engagements, site visits, and communications plans that translate complex initiatives

Qualifications

• 7+ years of communications experience in a large-matrixed organization
• Strong executive presence and experience working with and counseling senior leaders
• Excellent writer with an audience-first mindset
• Collaborates effectively on strategic and tactical deliverables
• Proficient in Word, Excel, PowerPoint and Teams
• Strong project management with large-scale, complex projects
• High attention to detail and organizational skills
• Self-starter in a fast-paced environment
• Outstanding judgment and proactive problem-solving
• Creative thinker with the ability to think outside the box
• Some domestic travel is required

Responsibilities

• Serve as the primary communications partner to senior leaders and support leadership engagement for operations executives.
• Develop executive messaging, talking points, presentations and briefing materials.
• Lead communications for site visits, town halls, leadership meetings and events.
• Create strategies and content to explain business priorities, organizational changes and initiatives.
• Build executive presentations and manage content from strategy through execution.
• Support employee engagement programs that strengthen culture and experience.
• Develop communications plans and toolkits for key initiatives.
• Draft and manage content across email, Teams, intranet, video and leadership channels.
• Measure the effectiveness of internal communications and apply learnings.
• Create a senior leader LinkedIn content strategy in partnership with Chase’s social team.

Skills

Executive storytelling

Executive presence

Excellent writing

Collaboration

MS Office & Teams

Project management

Attention to detail

Adaptability

Strategic thinking

Creativity

Education

Bachelor’s degree in communications, journalism or public relations

Tools

Word

Excel

PowerPoint

Teams

Canva

Photoshop

Adobe Creative Suite

AI language models

Job description

The ideal candidate combines strong executive storytelling, strategic thinking, presentation development and stakeholder management skills to deliver clear, compelling communications and meaningful employee experiences. Working across Operations, Product, Technology, Design, Data & Analytics, Human Resources and Communications, this individual will manage communications from strategy through execution, partnering closely with senior leaders to strengthen employee engagement, leadership visibility and organizational alignment.

As an Executive Communications Vice President within Consumer and Community Banking you will support Executive Communications for Portfolio Strategy & Automation & Consumer and Community Banking Operations while serving as a strategic communications partner to the Head of Portfolio Strategy & Automation and support executive communications and leadership engagement for the Chief Operating Officer of Consumer and Community Banking Operations. Reporting to the Chief Communications Officer for Consumer and Community Banking Operations and Auto, you will develop executive communications, manage high-profile leadership engagements and site visits, and support communication strategies that help employees understand business priorities, organizational changes and strategic initiatives.

Job responsibilities

• Serve as the primary communications partner to the Head of Portfolio Strategy & Automation while supporting executive communications and leadership engagement for the Chief Operating Officer of Consumer and Community Banking Operations.
• Develop executive messaging, talking points, presentations, briefing materials and leadership communications.
• Lead communications for site visits, town halls, leadership meetings, conferences and employee engagement events.
• Create communication strategies and content that help employees understand business priorities, organizational changes and strategic initiatives.
• Build executive presentations and manage content development from strategy through execution.
• Support employee engagement, listening and recognition programs that strengthen culture and the employee experience.
• Develop communications plans, leader toolkits and employee-facing messaging for key business and change initiatives.
• Draft and manage content across email, Teams, intranet, video and executive visibility channels.
• Measure and analyze the effectiveness of all internal tactics, such as open rates, event survey results, article clicks, and incorporate best practices and learnings into go-forward plans.
• Create and manage a senior leader LinkedIn content strategy in partnership with Chase’s social media team.
• Partner across Operations, Product, Technology, Design, Data & Analytics, Human Resources and Communications to lead alignment and execution.

Required qualifications, capabilities, and skills:

• 7+ years of communications experience in a large-matrixed organization; Bachelor’s degree in communications, journalism or public relations

• Strong executive presence and experience working with and counseling senior leaders.

• Excellent writer with an audience-first mindset.

• All-around team player who willingly collaborates and contributes to both strategic and tactical deliverables.

• Expertise in Word, Excel, PowerPoint and Teams required

• Strong project management skills, with the ability to handle large-scale, complex projects with discipline and precision.

• High attention to detail and strong organizational skills

• A self-starter with ability to work well in a dynamic, fast-paced environment with speed, flexibility, and adaptability.

• Outstanding judgment, proactive problem-solving ability and resourcefulness.

• Creative mindset with the ability to think outside of the box.

• Some domestic travel is required.

Preferred qualifications, capabilities, and skills:

• Financial services experience

• Additional software skills (e.g., Canva, Photoshop, Adobe Creative Suite, AI large language models)