Executive Communications Vice President

JPMorgan Chase; Columbus (OH); On-site; USD 90,000 - 155,000; Full time

Job summary

JPMorgan Chase seeks an Executive Communications Vice President to partner with senior leaders to craft strategic communications across Portfolio Strategy & Automation and Consumer & Community Banking Operations. You will support executive engagement, site visits, and leadership communications that clarify priorities and changes, strengthening employee alignment and engagement.

The role spans collaboration with Operations, Product, Technology, Design, Data & Analytics, HR and Communications,

Qualifications

• 7+ years of communications experience in a large-matrixed organization.
• Bachelor’s degree in communications, journalism or public relations.
• Excellent writer with an audience-first mindset.
• Strong executive presence and experience counseling senior leaders.
• Team player who collaborates on strategic & tactical deliverables.
• Expertise in Word, Excel, PowerPoint and Teams.
• Strong project management skills for large-scale projects.
• High attention to detail and organizational skills.
• Self-starter in dynamic, fast-paced environments.
• Outstanding judgment and proactive problem-solving.
• Creative mindset with outside-the-box thinking.
• Some domestic travel is required.

Responsibilities

• Serve as primary communications partner to senior leaders within the organization.
• Develop executive messaging, talking points, presentations, and leadership communications.
• Lead communications for site visits, town halls, leadership meetings, conferences and events.
• Create communication strategies and content explaining business priorities and changes.
• Build executive presentations and manage content development from strategy to execution.
• Support employee engagement and recognition programs to strengthen culture.
• Develop communications plans, toolkits, and messaging for key initiatives.
• Draft and manage content across email, Teams, intranet, video, and visibility channels.
• Measure effectiveness of internal tactics and apply best practices for future plans.
• Create and manage a senior leader LinkedIn content strategy with social media team.

Skills

Executive presence

Stakeholder management

Excellent writing

Team player

Project management

Attention to detail

Adaptability

Creative thinking

Judgment & problem solving

Travel willingness

Strategic thinking

Education

Bachelor's degree in communications, journalism or public relations

Tools

Word

Excel

PowerPoint

Teams

Canva

Photoshop

Adobe Creative Suite

AI large language models

Job description

Executive Communications Vice President

New York, NY, United States

and 4 more

Job Information

• Job Identification 210785443
• Job Category Communications
• Business Unit Consumer & Community Banking
• Posting Date 08/27/2026, 10:15 PM
• Locations 237 Park Ave, New York, NY, 10017, US3700 Wiseman Blvd Bldg 2, San Antonio, TX, 78251, US301 N Walnut St, Wilmington, DE, 19801, US8181 Communications Pkwy Ste C, Plano, TX, 75024, US1111 Polaris Pkwy, Columbus, OH, 43240, US
• Job Schedule Full time
• Base Pay/Salary New York,NY $123,500.00-$185,000.00; Wilmington,DE $104,500.00-$170,000.00; Plano,TX $104,500.00-$170,000.00; San Antonio,TX $90,250.00-$155,000.00; Columbus,OH $90,250.00-$155,000.00

Job Description

The ideal candidate combines strong executive storytelling, strategic thinking, presentation development and stakeholder management skills to deliver clear, compelling communications and meaningful employee experiences. Working across Operations, Product, Technology, Design, Data & Analytics, Human Resources and Communications, this individual will manage communications from strategy through execution, partnering closely with senior leaders to strengthen employee engagement, leadership visibility and organizational alignment.

As an Executive Communications Vice President within Consumer and Community Banking you will support Executive Communications for Portfolio Strategy & Automation & Consumer and Community Banking Operations while serving as a strategic communications partner to the Head of Portfolio Strategy & Automation and support executive communications and leadership engagement for the Chief Operating Officer of Consumer and Community Banking Operations. Reporting to the Chief Communications Officer for Consumer and Community Banking Operations and Auto, you will develop executive communications, manage high-profile leadership engagements and site visits, and support communication strategies that help employees understand business priorities, organizational changes and strategic initiatives.

Job responsibilities

• Serve as the primary communications partner to the Head of Portfolio Strategy & Automation while supporting executive communications and leadership engagement for the Chief Operating Officer of Consumer and Community Banking Operations.
• Develop executive messaging, talking points, presentations, briefing materials and leadership communications.
• Lead communications for site visits, town halls, leadership meetings, conferences and employee engagement events.
• Create communication strategies and content that help employees understand business priorities, organizational changes and strategic initiatives.
• Build executive presentations and manage content development from strategy through execution.
• Support employee engagement, listening and recognition programs that strengthen culture and the employee experience.
• Develop communications plans, leader toolkits and employee-facing messaging for key business and change initiatives.
• Draft and manage content across email, Teams, intranet, video and executive visibility channels.
• Measure and analyze the effectiveness of all internal tactics, such as open rates, event survey results and article clicks, and incorporate best practices and learnings into go-forward plans.
• Create and manage a senior leader LinkedIn content strategy in partnership with Chase’s social media team.
• Partner across Operations, Product, Technology, Design, Data & Analytics, Human Resources and Communications to lead alignment and execution.

Required qualifications, capabilities, and skills:

• 7+ years of communications experience in a large-matrixed organization; Bachelor’s degree in communications, journalism or public relations
• Strong executive presence and experience working with and counseling senior leaders.
• Excellent writer with an audience-first mindset.
• All-around team player who willingly collaborates and contributes to both strategic and tactical deliverables.
• Expertise in Word, Excel, PowerPoint and Teams required
• Strong project management skills, with the ability to handle large-scale, complex projects with discipline and precision.
• High attention to detail and strong organizational skills
• A self-starter with ability to work well in a dynamic, fast-paced environment with speed, flexibility, and adaptability.
• Outstanding judgment, proactive problem-solving ability and resourcefulness.
• Creative mindset with the ability to think outside of the box.
• Some domestic travel is required.

Preferred qualifications, capabilities, and skills:

• Financial services experience
• Additional software skills (e.g., Canva, Photoshop, Adobe Creative Suite, AI large language models)

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs (https://careers.jpmorgan.com/us/en/how-we-hire/faqs) for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.