Executive Claims Specialist, Cyber Executive Risk (Remote)

Crum & Forster; Dallas (TX); Remote; USD 105,000 - 177,000; Full time

Job summary

An established industry player is seeking an Executive Specialist to manage Cyber claims. This role requires expertise in handling complex claims, including Incident Response and regulatory investigations. The successful candidate will be responsible for the full handling of claims, ensuring timely evaluations and maintaining excellent customer service. Join a dynamic and inclusive work environment that prioritizes employee development and community engagement. If you have a passion for risk management and a commitment to excellence, this is the perfect opportunity to advance your career in a supportive setting.

Benefits

Generous 401K employer match

Employee Stock Purchase plan

Generous Paid Time Off

Tuition reimbursement

Professional training opportunities

Volunteer opportunities

Matching donation program

Qualifications

• 4+ years of experience in handling cyber claims required.
• Must possess multiple state adjuster licenses.

Responsibilities

• Handle claims from coverage analysis to resolution.
• Provide superior customer service throughout the claims process.

Skills

Cyber claims handling

Incident Response

Presentation skills

Interpersonal skills

Organizational skills

Education

Bachelor's degree in Law or Insurance

Tools

Microsoft Office Suite

Job description

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the October 2023 Great Place to Work Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website.

Job Description

The Executive Specialist will handle a regular diary of Cyber claims and must have experience handling first-party Cyber claims. The Executive Specialist will be expected to handle Incident Response and must analyze and resolve claims from coverage determination through resolution—including Incident Response, regulatory investigations, business interruption, litigation and/or negotiation.

These claims involve a high degree of technical evaluation and often include complex issues. Experience handling Cyber claims is required, and prior experience in Professional Liability, Commercial Crime and/or D&O claims is also preferred.

This position will report to a Manager of Executive Risk Claims.

What you will do:

• Accountable for the full handling and control of all claims assigned including: coverage analysis and letter writing; investigation; incident response; evaluation; timely reservings; diary maintenance; management of counsel and other vendors; reinsurance reporting; and claim disposition.
• Claim presentations, both written and oral, will be required on a regular basis to bring management up to speed, obtain authority and/or formulate appropriate action plans on difficult claims.
• Superior customer service to all co-employees, agents, policyholders and others encountered during the claims handling process is expected. Further, where needed, the Executive Specialist is expected to market claim services and coordinate and participate in presentations to customers or potential customers.
• May work on special projects, as assigned.

What you will bring to C&F:

• Preferably at least 4+ years of experience handling cyber claims, with prior experience in law and/or insurance. Opportunities for more experienced adjusters, and salary will be commensurate with experience.
• 6+ years of overall related experience required.
• Must possess multiple state adjuster licenses.
• Demonstrated presentation skills.
• Exceptional organizational skills.
• Outstanding interpersonal skills and the ability to deal effectively with support staff, claims staff, underwriting peers, policyholders and senior management.
• Travel required for occasional in-person attendance at mediations, settlement conferences, trials and industry conferences.
• Experience with Microsoft Office suite of programs.

What C&F will bring to you:

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing.
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path.
• A dynamic, ambitious, fun and exciting work environment.
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community.

At C&F you will BELONG

If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $105,800 to a maximum of $176,300. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role.