Executive Casino Host - GVR

Station Casinos; North Las Vegas (NV); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Guest Services Associate to enhance the experience of valued guests. This role involves greeting guests, explaining promotions, and fostering relationships with VIPs. The ideal candidate will possess strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment. Join a dynamic team where your contributions will directly influence guest satisfaction and loyalty. If you are passionate about providing exceptional service and enjoy working in a vibrant setting, this opportunity is perfect for you.

Qualifications

• 2+ years of experience preferred in a guest service role.
• Ability to communicate effectively with guests and team members.

Responsibilities

• Greet guests and provide information on promotions and programs.
• Develop and implement new promotions to enhance guest service.

Skills

Effective Communication

Organization

Detail-oriented

Stress Management

Basic Computer Skills

Education

High School Diploma

Gaming Registration

Job description

Description:

Greet Guests, recognize frequent Guests, and ensure that they have information on how to contact any Host for future needs. Explain promotions, programs, and any current giveaways to all Guests. Explain the benefits and privileges of using a player’s card. Responsible for improving Guest service, developing and implementing new promotions, and maintaining and cultivating relationships with VIP Guests. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks and may lead and direct the work of others. A wide degree of creativity and latitude is expected. Ability to approve credit and manage reinvestments in Guests. Responsible for developing and increasing Guest visits and play habits, filing events based on play criteria, and acquiring new and inactive business.

Qualifications:

Communicate effectively with Guests, Team Members, and Management. Well organized and detail-oriented. Available to work the shifts necessary to complete functions and responsibilities. Must be able to obtain Gaming Registration. Must be professional and maintain confidentiality regarding surveillance operations and activities. Two plus years of experience preferred. Basic computer skills are required. Must be able to work quickly and accurately under high-stress situations. Exercise general responsibilities necessary to minimize operation costs and maximize operational profits.