Executive Casino Host - Durango

Station Casinos; Las Vegas (NV); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Executive Casino Host to enhance guest experiences in a luxury setting. This role is pivotal in delivering exceptional service and creating memorable moments for guests. The ideal candidate will possess strong interpersonal skills, a background in hospitality, and a passion for providing top-notch service. If you thrive in a dynamic environment and are dedicated to making guests feel valued, this opportunity is perfect for you. Join a team that values kindness, inclusivity, and a forward-thinking approach to hospitality.

Qualifications

• 3+ years of experience in a host role, especially with VIPs.
• Ability to obtain necessary gaming and alcohol certifications.

Responsibilities

• Establish and maintain relationships with VIP guests and management.
• Handle guest relations and address any opportunities.

Skills

Guest Relations

Rapport Building

Customer Service

Credit Approval

Education

High School Diploma

Nevada Gaming Registration

Job description

JOB DESCRIPTION

Position: Executive Casino Host Department: Casino Marketing

It’s great to meet you!

Thanks for taking the time to learn more about the next generation of Station Casinos, a brand stemming from Frank Fertitta, Jr.’s inclusive spirit, forward-looking vision, and dedication to excellence. Durango exists to give locals a place to go—a destination for people to feel welcome and at home, and we need some people to help make this a reality.

Interested? Then see why this role is important to us.

This role is critical for us to succeed as an approachable, luxury destination offering best-in-class hospitality and exciting amenities for all. In addition, you are empowered to create memorable experiences for our guests.

If you are willing to take on this responsibility, then check out what you will be doing.

While there are several tasks that define your role, you will need to be really good at making it easy for our guests: delivering service with a personal touch and delighting others whenever possible, all with an approachable sense of luxury. Most of the time, you will be:

1. Effectively establishing and maintaining rapport with all levels of VIP's, personnel, management, and guests.
2. Handling guest relations including any guest opportunities.
3. Having the knowledge and ability to approve credit.

What we can’t train is what’s inside of you.

Our values are essential to us, and we need them to be important to you, too. We look for people who are naturally kind, inclusive, forward-thinking, reliable, passionate, and self-aware. THESE ARE NON-NEGOTIABLE.

In a perfect world, we would also like you to come with:

1. Ability to obtain a Nevada Gaming Registration and Alcohol Awareness card (Must be at least 21 years of age)
2. Minimum three (3) years host experience preferred.
3. Proven background with high profile position.

So, what do you think? Is this you? Then what are you waiting for? Go ahead and fill out the application form. And if not, no problem. We still think you’re great and hope to catch up soon!