Executive Briefing Center (EBC) Manager

TEEMA; San Francisco (CA); On-site; USD 150,000 - 200,000; Full time

Job summary

An innovative technology company is on the lookout for an experienced Executive Briefing Center Manager. In this pivotal role, you will orchestrate impactful executive briefings that deepen customer relationships and showcase cutting-edge solutions. Your meticulous planning will ensure seamless, personalized experiences for high-level clients, whether in-person or virtual. This position not only offers the chance to collaborate closely with sales and executive teams but also to contribute to strategic initiatives that shape customer success. If you thrive in fast-paced environments and have a passion for executive engagement, this role is your opportunity to make a significant impact.

Qualifications

• 5+ years of experience in executive briefing coordination.
• Proven ability to interact effectively with executive-level audiences.

Responsibilities

• Design and execute tailored executive briefings in various formats.
• Manage the complete EBC process and collaborate with stakeholders.

Skills

Executive Briefing Coordination

Stakeholder Collaboration

Project Management

Communication Skills

G Suite Proficiency

Attention to Detail

Problem-Solving Mindset

Tools

G Suite

Salesforce

Briefing Source

Job description

Job Title: Executive Briefing Center (EBC) Manager
Job ID: 75192
Location: San Francisco, California

Overview:
We are seeking an experienced Executive Briefing Center (EBC) Manager to join a dynamic and fast-growing technology company. The ideal candidate will collaborate closely with go-to-market (GTM) teams, sales leaders, and executives to design and execute impactful executive briefings. These high-touch engagements aim to drive customer success, deepen relationships, and showcase the company’s innovative solutions. This role offers a unique opportunity to contribute to the company’s strategic initiatives by coordinating and delivering world-class executive experiences. Join a team dedicated to building unforgettable customer experiences and making a lasting impact in the technology space. If you are a meticulous planner with a passion for executive engagement, we encourage you to apply!

What you will be doing:

1. Design and Execution of Briefings
   Plan and deliver tailored executive briefings in both in-person and virtual formats.
   Ensure a seamless and personalized customer experience from start to finish.
2. End-to-End EBC Management
   Manage the complete EBC process, including initial intake requests, agenda creation, and preparation.
   Partner with field stakeholders to design customer-centric and relevant discussion topics.
3. Stakeholder Collaboration
   Source and coordinate executive and product leaders to participate in briefings.
   Build agendas that align with customer goals and corporate strategy.
4. Preparation Support
   Schedule and lead prep calls to ensure briefing documents are completed.
   Procure any additional materials required for briefing success.
5. On-Site Hosting
   Host briefings on the day of the event, including preparing account teams, setting up meeting spaces, and facilitating conversations.
   Capture notes and support follow-up actions to maximize outcomes.
6. Feedback and Reporting
   Collect and analyze post-briefing feedback to refine processes and improve future engagements.
   Ensure all next steps are documented and communicated effectively.
7. Event Volume
   Manage approximately 10–15 executive briefings per quarter across various formats: on-site at headquarters, roadshows in key markets, and virtual sessions.

What you must have:

1. 5+ years of relevant coordination and executive briefing experience, preferably within a go-to-market function (sales, customer success, solutions consulting, or marketing).
2. Prior experience in an Executive Briefing Center role is strongly preferred.
3. Proven ability to interact effectively with executive-level customer audiences.
4. Adept at managing high-stakes situations with poise and professionalism.
5. Strong verbal and written communication skills.
6. Exceptional attention to detail and organizational abilities.
7. Thrives in fast-paced environments with tight deadlines and shifting priorities.
8. Demonstrates grace under pressure and a proactive problem-solving mindset.
9. Proficient with G Suite (Gmail, Calendar, Slides).
10. Familiarity with Briefing Source and Salesforce is a plus.
11. Excellent project management skills with the ability to coordinate multiple moving parts effectively.
12. Experience managing schedules for events is a strong advantage.
13. Prior experience working with sales teams to align briefing content with customer needs is highly desirable.

Salary/Rate Range: $65.00 – $70.00 /hour

Other Information:

• Employment Type: Full-time contract
• Travel Requirements: ~10% travel per quarter