Executive Branch Associate

Veros Credit; Santa Ana (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Tuition Reimbursement

Paid Holidays

Paid Time Off

Job summary

Veros Credit in Santa Ana, CA is seeking an Executive Branch Associate to review and verify automobile loan applications and communicate with applicants and dealerships throughout the loan process.

The role involves heavy involvement in new loan originations, dealer communications, and coordination with the Sales & Marketing team. A fast-paced environment requires independence and teamwork, with bilingual English/Spanish a plus.

Qualifications

• 2+ years of administrative experience, preferably in auto lending.
• Strong customer service oriented communication and problem solving.
• Ability to work in a fast-paced environment and independently or with a team.
• Bilingual English/Spanish is a plus; HS diploma or GED required.

Responsibilities

• Conduct application audits during funding.
• Review and pre-approve applications during underwriting.
• Verify loan information by ordering reports and contacting sources.
• Interview and verify employment/residence for applicants.
• Process dealer applications and dealer signups.
• Support dealers, maintain accounts, prepare dealer scorecards.
• Provide general administrative tasks and document updates.

Skills

Administrative experience

Customer service

Communication skills

Negotiation

Problem solving

Teamwork

Bilingual English/Spanish

Education

High School Diploma or GED

Job description

Veros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve.

We realize that our greatest assets are our employees, which is why we strive to make work welcoming and fun but offer limitless opportunities for growth and advancement. At Veros Credit, you can look forward to company events, free meals quarterly, holiday activities, and more. You will be greeted by friendly, positive, and ambitious team members, and work alongside leaders who encourage and value your new ideas. We are proud to say that it is this sense of community that makes us excited to walk through the door every day.

Some of our benefit offerings include:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Flexible Spending Accounts (FSA)
• Accident, Hospital, Indemnity Insurance
• Short Term Disability (STD) and Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• 401(k) Plan
• Tuition Reimbursement
• Paid Holidays
• Paid Time Off (PTO)
• Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)
• Referral Bonus
• Quarterly lunches
• Daily fresh fruit
• And a lot more!

About The Position

The Executive Branch Associate will be responsible for reviewing and verifying automobile loan applications and communicating with loan applicants and dealerships regarding the loan application process. The Executive Branch Associate will also have heavy involvement in the new loan originations process and/or direct communications with our dealers and Sales & Marketing team.

Essential Duties and Responsibilities:

• Conduct application audits during the funding stage.
• Review and pre-approve applications during the underwriting stage.
• Verify loan application information by ordering credit, employment, and earnings reports; mail verification forms; and contact verification sources.
• Conduct interviews and employment/residence verification for loan applicants.
• Process new dealer applications and dealer signups.
• Responsible for dealer support, account maintenance, dealer score card preparation, buybacks, late title collection, and funds release.
• Provide general administrative and clerical support including mailing, scanning, faxing and copying.
• Accurately document accounts with any pertinent information and/or updates.
• Other duties as assigned.

Essential Knowledge and Skill Requirements:

• 2+ years of administrative experience, preferably in the subprime consumer or auto lending industry.
• Effective customer service oriented communication, negotiation, and problem solving skills.
• Ability to interact with others in a professional, tactful and sensitive manner.
• Ability to thrive in a fast-paced work environment and to work independently and as part of a team.
• Available to work a flexible work schedule, overtime, and weekends as needed.
• Bilingual (English/Spanish) is a plus.
• High School Diploma or GED.

Salary:

$20.00 - $25.00 per hour

Veros Credit, LLC is an equal opportunity employer.

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