Executive Assistant to the CEO

Order.co; New York (NY); On-site; USD 110,000 - 170,000; Full time

Job summary

Order.co is seeking its first Executive Assistant to partner with our CEO, Zach Garippa, and Chief of Staff. Based in New York City, you will protect the CEO's time, coordinate travel, prepare communications, and ensure operations run smoothly in a fast-growing fintech environment.

You'll bring 5+ years supporting C-suite leaders, exceptional judgment, and calm professionalism, with strong skills in Google Workspace, Slack, Zoom, and AI-enabled workflows.

Qualifications

• Must be based in New York City and able to work from the office at least four days per week.
• 5+ years supporting a CEO, founder, or C-suite executive; experience in a high-growth, PE/VC-backed technology company - or an equally fast, complex environment - is strongly preferred
• Exceptional judgment and prioritization; you understand the why behind the calendar, not just the where and when
• A proven ability to anticipate needs, operate independently, solve problems without a playbook, and sweat the details without losing the bigger picture
• Polished, warm, and crystal-clear communication with senior executives, Board members, investors, customers, candidates, and partners
• Calm, resourceful, and discreet when the plan changes at the eleventh hour - because it will
• High EQ, strong hospitality instincts, and the backbone to ask questions or respectfully tell very senior people, “Not right now”
• Low ego, high ownership, a healthy sense of humor, and strong command of Google Workspace, Slack, Zoom, automation, and AI tools

Responsibilities

• Protect the CEO’s time + attention by acting as a force multiplier and prioritizing based on company goals and impact.
• Own travel + logistics, coordinating domestic and international trips end to end.
• Coordinate calendars, agendas, pre-reads, and decisions; ensure follow-ups and documentation.
• Help coordinate operating rhythm with leadership forums, board meetings, All Hands, and offsites.
• Be a trusted connector across the CEO, employees, executives, Board members, investors, customers, and partners.
• Identify process improvements and leverage AI tools to streamline workflows.

Skills

Calendar management

Travel coordination

Discretion

Strong communication

Tools

Google Workspace

Slack

Zoom

Automation & AI tools

Job description

Executive Assistant to the CEO

Order.co New York, New York, United States

About this position

Order.co is the System of Action for the Office of the CFO, transforming the way businesses purchase and pay into an intuitive, B2C-like shopping experience. Order.co leverages embedded AI agents and embedded financial products to reinvent the way businesses connect with their vendors.

End users enjoy a seamless, zero-training buying experience, while finance and procurement leaders gain a single platform to orchestrate how the business “should operate”. The result is an all-in-one solution that serves as a gravitational pull for spend and data, automating and eliminating procurement and finance workflows from requisition to reconciliation along the way.

Order.co is on the cutting edge of B2B Agentic Commerce, poised to be the market leader in creating a more predictive, prescriptive, and personalized experience for users.

Founded in 2016 and headquartered in New York City, Order.co oversees nearly half a billion in annualized spend across hundreds of customers like WeWork, SoulCycle, Lume, and [solidcore] . Order.co has raised $75M in funding from industry-leading investors like MIT, Stage 2 Capital, Rally Ventures, 645 Ventures, and more. Order.co has been proudly named a 50 to Watch by Spend Matters and a Best Place to Work by BuiltIn and Inc. Magazine.

About the Role

Order.co is hiring its first Executive Assistant, a highly trusted partner to our CEO, Zach Garippa, and one of the most leveraged roles in the company. Reporting to the Chief of Staff and working with the CEO every day, you will help our founder and CEO operate at his highest level by protecting his focus, creating clarity amid complexity, and ensuring the right things happen at the right time. This is not a traditional administrative role. It's a role for someone who thrives at the center of a fast-growing business, exercises exceptional judgment, and enjoys turning complexity into momentum.

Zach is personable, curious, incredibly fast-moving, and fully willing to commit to the bit (ask him how we got the Mahalo Hand). The right person will enjoy that energy, know when to match it, and confidently bring order to the chaos, including telling very senior people, “Not today.”

Zach runs at a distinctive pace: he is often up and working early, usually with a Celsius nearby, and brings the same commitment to Solidcore several times a week. He is deeply invested in the people around him and tends to blur the line between colleague and community - in the best way. As in: you may find yourself invited to one of his kids’ birthday parties! You are not expected to adopt his wake-up time, but you should enjoy the energy, candor, and humanity that come with supporting him.

The best Executive Assistants don't just keep executives organized. They increase their effectiveness. That's the role we're hiring for. If you make complicated things feel easy, spot what others miss, and take pride in helping people show up at their best, I’d love to talk!

Why this Role

You’ll join Order.co at an inflection point.

We are entering a new chapter of growth, and you'll work directly alongside our CEO and Chief of Staff to help shape how we operate at scale.

The right person won't simply manage a calendar. They'll become a trusted extension of the CEO's judgment, priorities, and operating style.

You’ll have a front-row seat to leadership decisions, Board conversations, company strategy, executive hiring, investor relationships, and the day-to-day realities of building a category-defining business.

What You’ll Do

Protect the CEO’s time + attention

• Serve as the CEO's air traffic controller and force multiplier. Protect his most valuable resources, time, attention, and energy, and ensure they are invested where they create the greatest impact. Use judgment, not just scheduling logic. Prioritize based on company goals, strategic importance, and business outcomes rather than who asked first.
• Stay two steps ahead. Anticipate conflicts, prep, follow-ups, travel needs, and potential issues before they become actual issues.
• Make meetings earn their place. Ensure agendas and pre-reads reach the CEO at least 24 hours ahead; move or cancel meetings when they do not. Capture decisions and close follow-ups.
• Own travel + logistics. Coordinate domestic and international travel end to end, including itineraries, accommodations, transportation, and inevitable last-minute changes.

Help coordinate the operating rhythm

• Keep the operating rhythm humming. In partnership with the Chief of Staff, help orchestrate the operating cadence of the company. Ensure key leadership forums, business reviews, Board meetings, All Hands meetings, and offsites are well prepared and decisions are documented.
• Coordinate quarterly Board meetings. Play calendar Jenga across busy Board members, then partner with the Office Manager on the room, coffee, food, and other meeting needs.
• Be a trusted connector. Coordinate across the CEO, employees, executives, Board members, investors, customers, candidates, and external partners.

Operationalize kindness + connection

• Operationalize kindness. Turn good intentions into thoughtful action: recognize a job well done, remember the right bottle of wine when an investor closes a fund, send an Order.co onesie when an advisor has a baby, and notice what makes people feel cared for.

Close loops + improve the system

• Close loops and own the details. Track commitments, decisions, action items, expenses, documents, reservations, events, and occasional personal logistics with discretion.
• Improve the system. Build stronger processes and use modern tools, automation, and AI; jump into special projects that create leverage for the CEO or Chief of Staff.

What We’re Looking For

• Must be based in New York City and able to work from the office at least four days per week, optimizing for overlap with Zach’s in-office schedule.
• 5+ years supporting a CEO, founder, or C-suite executive; experience in a high-growth, PE/VC-backed technology company - or an equally fast, complex environment - is strongly preferred
• Exceptional judgment and prioritization; you understand the why behind the calendar, not just the where and when
• A proven ability to anticipate needs, operate independently, solve problems without a playbook, and sweat the details without losing the bigger picture
• Polished, warm, and crystal-clear communication with senior executives, Board members, investors, customers, candidates, and partners
• Calm, resourceful, and discreet when the plan changes at the eleventh hour - because it will
• High EQ, strong hospitality instincts, and the backbone to ask questions or respectfully tell very senior people, “Not right now”
• Low ego, high ownership, a healthy sense of humor, and strong command of Google Workspace, Slack, Zoom, automation, and AI tools

You might thrive here if…

• You instinctively think three moves ahead.
• You see ambiguity as something to organize, not something to avoid.
• You enjoy being trusted with highly sensitive information and high-stakes situations.
• You take pride in helping exceptional leaders perform at their best.
• You are comfortable making decisions, creating structure, and diplomatically saying no when priorities require it.
• You care equally about details and outcomes.
• Celsius is already in your beverage rotation, or at least you understand its strategic importance.
• You love Solidcore, or are at least curious why Zach goes several times a week.
• You can Photoshop Zach’s face onto an All Hands slide five minutes before the full-company meeting - without breaking a sweat.

What Success Looks Like

Six months in, you will:

• Be viewed as a trusted extension of the CEO's office.
• Understand Zach's priorities well enough to proactively shape his schedule rather than simply manage it.
• Create meaningful leverage by reducing administrative drag and increasing focus on the company's highest-priority initiatives.
• Build credibility with executives, Board members, investors, customers, and external partners.
• Consistently hear: "I don't need to worry about that. You've got it."