Executive Assistant - Oliver Wyman Actuarial Consulting- Chicago

Oliver Wyman; Chicago (IL); Hybrid; USD 53,000 - 95,000; Full time

Job summary

An established industry player is seeking an organized and enthusiastic Executive Assistant to support its Partners in Chicago. This hybrid role involves a blend of administrative tasks, business development, and travel coordination, ensuring seamless operations within a dynamic consulting environment. The ideal candidate will have strong communication skills, a service-oriented mindset, and the ability to manage multiple priorities effectively. Join a forward-thinking firm that values diversity and offers a competitive rewards package, including health benefits and tuition assistance. This is an exciting opportunity to contribute to a team that drives impactful results for clients.

Benefits

Health and welfare benefits

Tuition assistance

401K savings

Employee assistance programs

Qualifications

• 3+ years in an administrative or customer service role.
• Experience in financial services or consultancy is a plus.

Responsibilities

• Support up to 3 Partners with scheduling and administration.
• Coordinate travel arrangements and manage documents.

Skills

Problem-solving

Service focus

Excellent communication

Confidentiality

Organizational skills

Ability to work under pressure

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Outlook

Salesforce

Job description

Executive Assistant - Oliver Wyman Actuarial Consulting- Chicago

Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.

Job Overview:

The Actuarial Practice of Oliver Wyman advises clients across a broad spectrum of risk management issues. We are a rapidly growing group with offices expanding across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk.

Oliver Wyman Actuarial Consulting is seeking an organized and enthusiastic Executive Assistant to support up to 3 Partners. This is a hybrid role that requires 3 days per week in our office. There is no option to be fully remote.

Key Responsibilities:

Business Development

• Build relationships with clients and client EAs.
• Understand the business goals and objectives of each supported Partner and help to push them forward proactively.
• Maintain and update current list of contacts and business activities in CRM database.
• Track and maintain sales activity/pipeline with each Partner.
• Proactively spot clients that haven’t been called upon and/or who need follow up.
• Execute requested follow-up calls for client mailings.
• Assist the Marketing Department with the co-ordination of customized mailings.
• Prepare letters, proposals and other documents using Oliver Wyman formatting styles.
• Maintain diaries for Partners, scheduling internal and external meetings, communicating with clients and infrastructure staff as appropriate.
• Proactively spot opportunities to add internal and external meetings; interviews, staff meetings, follow up.
• Assist with scheduling for complex projects as requested by the Partner and/or project team.

Travel Arrangement

• Coordinate travel and accommodation, book cars, rail tickets, etc.
• Develop understanding of Partner scheduling and travel preferences.
• Coordinate travel efficiently by grouping client meetings where possible.

Daily Administration

• Work with HC to obtain work permits and visas.
• Manage documents and project deliverables when requested.
• Notify staffing and Practice EAs of extensions/re-negotiations.
• Manage storage or disposal of confidential client information.
• Act as central point of contact for all assigned Partner administrative needs, liaise with other support departments as necessary.

Timesheet and Expense Reporting

• Prepare weekly timesheets for each assigned Partner.
• Prepare all expense reports and/or delegate to a team assistant when necessary.

Team Support

• Provide coverage for EAs who are out of the office to ensure seamless support to Partners.
• Provide short-term coverage for Partners who may be in the midst of an EA assignment transition or who are new to the Firm.
• Provide training and support to new EAs.
• Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team.

Experience Required:

• At least 3 years’ experience in an administrative or customer service position.
• Experience in financial services, management consultancy and/or a professional services environment a plus.
• English fluency is a must.

Technical Skills:

• Excellent Word, PowerPoint, and Excel skills.
• Expert knowledge of Outlook.
• Knowledge of Salesforce a plus, but not necessary.

Skills and Attributes:

• Problem solver – able to work with other teams and staff members effectively to reach a viable solution and goal.
• Strong service focus – dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards.
• Excellent communicator and negotiator – able to deal effectively with people at all levels across a multicultural environment.
• Maturity, poise, and judgment.
• Ability to maintain and respect confidentiality.
• Ability to think strategically and contribute to the development of departmental model.
• Ability to manage a heavy work volume and meet deadlines in an extremely fast-paced environment.
• Self-starter, strong initiative, confidence, and ability to work with little guidance.
• Collaborative team player.
• Positive attitude, sense of fun: is collegial and friendly.
• Methodical, organized, and excellent attention to detail.
• Flexible attitude; embraces change, hard-working, cost-conscious, and results-driven.

The applicable base salary range for this role is $53,000 to $95,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings, and other retirement programs as well as employee assistance programs.

Oliver Wyman is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.