Executive Assistant - NADC

Callaway Golf Sales Company; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

Callaway Golf Company is seeking an experienced Executive Assistant to support the executive leadership at the North American distribution center (NADC). You will manage calendars, coordinate travel, draft high-level correspondence, and safeguard confidential information while ensuring smooth daily operations.

You will also prepare materials for meetings and support strategic initiatives. In this role you will collaborate with senior staff, organize events, and maintain a professional, proactive

Qualifications

• Minimum 5 years experience in an administrative support role.
• Bachelor’s degree is desired.

Responsibilities

• Executive Schedule Management: Maintain and update executive calendars and coordinate travel.
• Communication Management: Screen and draft high-level correspondence for the executive team.
• Meeting and Event Support: Prepare agendas and materials for meetings and events onsite.
• Strategic Support: Assist with research, analysis, and presentations for various audiences.
• Discretion and Confidentiality: Maintain confidentiality and handle sensitive information appropriately.

Skills

Task prioritization

Organizational skills

Professional communication

Discretion and confidentiality

Microsoft Office proficiency

AI-assisted work

Education

Bachelor’s degree preferred

High school diploma or GED required

Tools

Microsoft Office Suite

SharePoint

Visio

Adobe PDF

AI content tools

Job description

ABOUT THE BRAND

Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com

JOB OVERVIEW

The Executive Assistant role offers a unique opportunity to enable the team, senior leadership, and visitors to the NADC. We serve premium brands and this role is a primary face of the professional culture at the site. As a key member of our team you will provide strategic and confidential support to the executive team, the local operating team as directed, ensuring smooth functioning and maximizing productivity. We are looking for initiative-taking, solution-oriented individuals with a quest for continuous improvement.

ROLES AND RESPONSIBILITIES

• Executive Schedule Management: Maintain and update executive calendars, prioritizing meetings and appointments based on urgency and importance. Anticipate potential scheduling conflicts and proactively manage solutions. Coordinate travel arrangements, including flights, accommodations, and transportation.
• Communication Management: Screen and prioritize incoming calls, emails, and messages for the executive team as requested. Draft and send high-level correspondence on behalf of the executive team, ensuring clarity, professionalism, and consistent messaging. Manage and maintain contact databases and information systems.
• Meeting and Event Support: Deliver outstanding visitor and local attendee experience for meetings and events onsite at the NADC. Partner with executives to prepare meeting agendas and materials, ensuring their effectiveness and timeliness. Organize and coordinate internal and external events, including coordination, vendor communication, and follow-up.
• Strategic Support: Assist with research and analysis tasks as assigned by the executive team. Prepare presentations for meetings for a broad range of audiences from the onsite team to the Board of Directors. Contribute to the development and implementation of strategic initiatives.
• Discretion and Confidentiality: Maintain the highest level of confidentiality with all executive matters and information. Exercise sound judgment and discretion in handling sensitive information. Maintain clear alignment with and professional representation of the executive team.

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proven ability to prioritize tasks, manage multiple deadlines, and work independently with minimal supervision.
• Excellent organizational skills, diligence, and an initiative-taking approach to problem-solving.
• Effective communication and people skills, including interacting effectively with senior executives and navigating complex situations.
• Demonstrates a high sense of responsibility, strong interpersonal and teamwork skills, and ability to work without close supervision.
• Must accept and keep confidential information learned in the job performance.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, CoPilot) and other relevant software (e.g., project management tools). Active use of AI in research and content creation or compilation.
• Knowledge of Skye, SharePoint, Visio, and Adobe PDF is a plus.
• Knowledge of proper letter formats, correct grammar, spelling, and language usage; ability to produce neat, accurate correspondence.
• Ability to project manage highly desirable.
• Ability to use telephone, voicemail, conference call, and video conference systems.
• Ability to use and sometimes teach office equipment to run business operations.
• Ability to deliver high-caliber results. Drive impact department and company operations positively and continuously.

EDUCATION AND EXPERIENCE

Minimum of 5 years experience in an administrative support role, preferably for an executive or high-level manager or large department. High school diploma or general education degree (GED) required, Bachelor’s degree desired

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

Work is performed in a supportive and professional office workstation and environment designed to facilitate your success. Extensive use of office equipment, including computers, calculators, copiers, fax machines, and other business-related machines and software. Regularly required to sit and view a computer, use hands to perform typing, and use a mouse. Occasionally required to lift and carry up to 25 lbs. and regularly lift and carry up to 5 kg. Limited travel

DISCLAIMER

This job description indicates, in general terms, the type and level of work performed and the typical responsibilities of employees in this classification. Management may change it at any time. Other duties may also apply. Nothing in this position description changes the at‑will employment relationship between the Company and its employees. Distribution of this item outside the Company without an authorized release violates Company policy.

DE&I and EEOC: Inclusion & Diversity

As a purpose‑led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

ABOUT CALLAWAY GOLF & TOPGOLF CALLAWAY BRANDS

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer. Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top‑notch people to join us in that mission! By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech‑enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour (“WGT”). “Modern Golf” is the dynamic and inclusive ecosystem that includes both on‑course and off‑course golf. For more information, please visit https://www.topgolfcallawaybrands.com. At Callaway we don’t settle or rest on our laurels and we never, ever leave well enough alone. We tinker, tweak and test while making constant strides to break through. Everything we do is about making the turn and improving the game. As a purpose‑led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.