Executive Assistant (IT + Growth)

Shake Shack Enterprises, LLC; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly pay & bonuses

Meal discounts

Medical, dental, vision insurance

401k with company match

Paid time off

Parental leave

Employee assistance program

Pre-tax commuter benefits

Flexible spending accounts

Development and growth opportunities

Job summary

Shake Shack Enterprises, LLC is seeking an Executive Assistant at our Atlanta Support Center to support our CIO and CGO. You will manage calendars, coordinate travel, plan events, assist onboarding, and handle expenses for a fast-paced leadership team.

The role requires strong communication, multi-tasking, and prioritization skills, with 2–4 years of relevant experience and 3+ years supporting senior executives. This is an on-site position based in Atlanta.

Qualifications

• Bachelor’s degree required in Marketing, Communications, or related field.
• 2–4 years of relevant experience preferred.
• At least 3 years supporting a VP or higher-level executive required.

Responsibilities

• Admin & calendar management for senior executives, preparing agendas and materials.
• Travel coordination including multi-city itineraries across time zones.
• Plan and execute high-profile events and off-sites.
• Assist with onboarding new team members as the friendly face for new joiners.
• Support expense reports and vendor contract approvals.
• Champion efficiency and executive time management.

Education

Bachelor’s Degree in Marketing, Communications, or related field

Job description

Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands‑on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. This position is located at Shake Shack’s Atlanta Support Center. You will support our Chief Information and Technology Officer and our Chief Growth Officer. Our Executive Assistants are highly‑respected because their skills are quite simply, essential. You’d be a key member of a dynamic, fast‑paced team that serves as a center of excellence for the enterprise, partnering with leadership across lines of business. “EQ” skills to build bridges, forge alliances and encourage people to want to work with you. You’re a calm head and steady hand to deal with every day challenges and the unexpected.

Essential Job Duties and Responsibilities

• Administrative & Calendar Management (30%) Interface directly with other senior executives and their support teams to calendar key meetings. Understand each day’s priorities so you can be strategic about how you direct inquiries and requests. Prepare agendas, materials, notes and key next steps for large cross‑functional meetings.
• Travel Coordination (15%) Create a multi‑city travel itinerary, taking into account time zones, weather delays, traffic and fatigue levels. Coordinate these schedules between executives based in multiple cities.
• Event Planning (15%) Plan and execute high profile events, including all-hands meetings, off‑sites and team building activities.
• New Hire Onboarding (15%) Assist with on‑boarding new team members – you’ll be the “friendly face” that newbies count on to answer all their questions, including some who are extremely senior in the organization.
• Expense & Vendor Management (15%) Support expense reports and execute signatures/approvals for vendor contracts, purchase orders, etc.
• Efficiency & Executive Support (10%) Champion efficiency, executive time and a willingness to go the extra mile without being asked.

Minimum Qualifications

• Education: Bachelor’s Degree in Marketing, Communications, or a related field.
• Work Experience: 2–4 years of relevant experience.
• At least three years supporting a Vice President or higher‑level executive.
• Skills & Competencies: Solid written and verbal communication skills, including strong grammar and a rich vocabulary Ability to multi‑task and prioritize deadlines/deliverables.

Preferred Qualifications

• Education: Bachelor’s Degree in Marketing, Communications, or a related field.
• Work Experience: 2–4 years of relevant experience.
• At least three years supporting a Vice President or higher‑level executive.
• Skills & Competencies: Solid written and verbal communication skills, including strong grammar and a rich vocabulary Ability to multi‑task and prioritize deadlines/deliverables.
• A passion for growth in marketing or communications is a plus.

Physical Requirements

• Precise hand/eye coordination: Occasionally
• Basic keyboarding or repetitive motions: Constantly
• Lifting/pushing objects over 10 lbs.: Occasionally

Benefits at Shake Shack

• A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:
• Weekly Pay and Performance bonuses
• Shake Shack Meal Discounts
• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
• Medical, Dental, and Vision Insurance*
• Employer Paid Life and Disability Insurance*
• 401k Plan with Company Match*
• Paid Time Off*
• Paid Parental Leave*
• Access to Employee Assistance Program on Day 1
• Pre‑Tax Commuter and Parking Benefits
• Flexible Spending and Dependent Care Accounts*
• Development and Growth Opportunities
• *Eligibility criteria applies

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built… and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. You’ll learn lifelong skills and be empowered to make a positive impact—on our business, restaurants, and communities—all at one of the fastest-growing hospitality brands in the world. From our teams to our neighborhoods, we’re committed to always doing the right thing. Our teams are the core of what we do and what we stand for—supporting them is part of our DNA. We’ll provide you with learning and growth opportunities to set you up for success in your career. Sharing ideas, having fun, and working collaboratively isn’t just preached, it’s how we do things every day. Behind every elevated experience is our Team Members and culture of Enlightened Hospitality! We strive to foster a culture that is welcoming, inclusive and allows our Team Members to grow. See why it's worth it to work at Shake Shack. We are committed to developing future leaders here at Shake Shack. We provide our team members with the tools, resources, and learning opportunities they need to succeed and to grow. Watch this video to explore the possibilities for your career at Shake Shack. At Shake Shack not only do we Stand for Something Good, but we want YOU to! We are proud to have received recognition for our Inclusive Policies & Practices four years in a row and counting! With numerous employee led resource groups, mentorship pairings, and career‑growth opportunities to fit your aspirations, we are confident you’ll find your place here to thrive as your authentic self.