Executive Assistant – Infusion Program Support

Assist Point Inc; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Specialty Care Clinics is seeking an organized Executive Assistant to support our infusion program. You will monitor infusion center performance, assist with billing analyses, and serve as a liaison between leadership, billing departments, and clinic teams.

In this role, you will prepare regular performance reports, coordinate with billing to address claim denials, and ensure smooth cross-department collaboration to optimize operations and maintain confidential records.

Qualifications

• Strong organizational, communication, and follow-up skills.
• Attention to detail and comfort reviewing data and preparing reports.
• Proficiency in Google Sheets, Microsoft Word, and Outlook.
• Ability to manage multiple priorities and work across departments.
• Healthcare administration or medical billing experience preferred.
• Familiarity with insurance claims, denials, and appeals is a plus.

Responsibilities

• Monitor infusion center performance and prepare reports for leadership.
• Work with billing teams to identify common reasons for claim denials and track appeal status and outcomes.
• Follow up on outstanding billing issues and coordinate next steps with the appropriate teams.
• Maintain regular communication with billing departments and clinics to support timely resolution of issues.
• Track action items and identify opportunities to improve program operations.
• Provide administrative support and maintain accurate, confidential records.

Skills

Organization

Communication

Follow-up

Attention to detail

Report writing

Multitasking

Cross-team collaboration

Healthcare admin

Medical billing

Insurance denials

Tools

Google Sheets

Microsoft Word

Outlook

Job description

Specialty Care Clinics is seeking an organized, detail-oriented Executive Assistant to support our infusion program. This role will monitor infusion center performance, review billing trends, and serve as a liaison between leadership, billing departments, and clinic teams.

Responsibilities

Monitor infusion center performance and prepare reports for leadership.

Work with billing teams to identify common reasons for claim denials and track appeal status and outcomes.

Follow up on outstanding billing issues and coordinate next steps with the appropriate teams.

Maintain regular communication with billing departments and clinics to support timely resolution of issues.

Track action items and identify opportunities to improve program operations.

Provide administrative support and maintain accurate, confidential records.

Qualifications

Strong organizational, communication, and follow-up skills.

Attention to detail and comfort reviewing data and preparing reports.

Proficiency in Google Sheets, Microsoft Word, and Outlook.

Ability to manage multiple priorities and work across departments.

Healthcare administration or medical billing experience preferred.

Familiarity with insurance claims, denials, and appeals is a plus.