Executive Assistant

ING Financial Services LLC; New York (NY); Hybrid; USD 93,000 - 118,000; Full time

Benefits offered by this job

Hybrid work model

Comprehensive health benefits

401k savings plan

Job summary

ING Financial Services LLC in New York, NY seeks an Executive Assistant to support senior leadership within Wholesale Banking. The role handles complex calendars, travel, expenses, and day-to-day operations in a fast-paced setting.

The successful candidate will bring attention to detail, discretion, and a service mindset to drive seamless coordination across stakeholders. Hybrid in-office and remote work offered; onsite 3–4 days a week possible.

Qualifications

• Bachelor's degree or 5+ years of administrative support experience for executives.
• Experience supporting senior executives in a fast-paced corporate environment.
• Outstanding organizational and time-management abilities.
• Strong written and verbal communication skills.
• Advanced proficiency with Microsoft Outlook, Excel, PowerPoint and Teams.
• Experience processing expense reports and invoices, with internal controls.
• Proactive, dependable, and able to manage confidential information.

Responsibilities

• Provide proactive administrative support to Sector leadership and teams.
• Manage complex calendars and coordinate domestic and international travel.
• Prepare presentations, reports, and other business materials.
• Review, submit, and track travel and entertainment expenses.
• Coordinate meetings, agendas, minutes, and follow-ups for leadership forums.
• Assist with onboarding/offboarding, workspace setup, and system access.
• Ensure efficient operation of day-to-day activities and vendor relations.

Skills

Calendar management

Travel coordination

Expense processing

Executive support

MS Office

Concur

AMEX Expense

Communication

Education

Bachelor's degree

Tools

Concur

AMEX Expense

Job description

Wholesale Banking | Sectors Americas | Executive Assistant | NYC

About ING: In Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients. When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer. We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. ING Americas follows a hybrid work model, allowing for in-office / work from home flexibility. Hybrid work arrangements vary based on business area. Sound like the kind of place you’d feel at home? We’d love to hear from you.

About the position:

The Executive Assistant is a trusted partner to the senior leadership team, providing proactive administrative and organizational support in a fast-paced, dynamic environment. This role is responsible for managing complex calendars, coordinating travel and meetings, handling expenses, and ensuring the smooth execution of day-to-day business activities. The successful candidate will bring exceptional attention to detail, strong judgment, and a service-oriented mindset, helping senior leaders maximize their effectiveness while fostering seamless coordination across stakeholders and teams.

About the department:

Sectors is responsible for ING’s client organization and resides within the Wholesale Bank. Sector teams own end‑to‑end responsibility for client strategy, coverage, credit origination, and capital allocation within their industries, combining deep sector expertise with differentiating idea generation and product execution. The Sectors-based model is designed to drive risk‑adjusted returns, disciplined balance‑sheet usage and consistent global client treatment, while working closely with product partners from Lending, Trade Services, Financial Markets and Capital Markets & Advisory. Sectors business lines consist of: Financial Institutions, Sustainable Solutions Group & Transition Accelerator, Energy (Hydrocarbons and New Energy; Renewables and Power), Real Estate Finance and Infrastructure, Commodities, Food & Agriculture, Technology, Media, Telecom & Healthcare, and Corporate Sector Coverage.

Responsibilities:

• Provide proactive administrative support to Sector leadership and their teams, enabling the effective and efficient execution of business priorities.
• Serve as a trusted point of contact for internal and external stakeholders, ensuring timely communication, follow‑up, and resolution of requests.
• Manage complex and frequently changing calendars, coordinating priorities and ensuring optimal use of leaders' time.
• Coordinate internal and external meetings, conference calls, and videoconferences, including scheduling, agenda preparation, meeting logistics, catering, travel arrangements, and follow‑up actions.
• Support the planning and execution of team events, offsites, leadership meetings, town halls, and other departmental activities.
• Prepare, format, and distribute correspondence, presentations, reports, meeting materials, and other business documentation as required.
• Organize and maintain electronic filing systems, records, and departmental documentation to ensure efficient access to information and compliance with record‑keeping requirements.
• Arrange domestic and international travel in accordance with company policies and budget guidelines, including detailed travel itineraries, transportation, accommodations, and meeting schedules.
• Review, submit, and track travel and entertainment expense reports in a timely and accurate manner.
• Process invoices, purchase requests, and other administrative transactions, ensuring compliance with internal controls and approval processes.
• Monitor departmental calendars, staffing coverage, key deadlines, and employee lifecycle activities, helping to ensure smooth day‑to‑day operations.
• Support onboarding and offboarding activities, including coordinating workspace setup, system access requests, orientation schedules, and logistics for new hires and Short‑Term Assignees (STAs).
• Maintain office and department supplies, equipment, and related vendor relationships to support business operations.
• Assist leadership with Workday‑related activities, employee reviews, talent processes, training compliance, and other people‑related administrative tasks.
• Track action items, decisions, and follow‑ups from leadership meetings and key business forums, helping to drive accountability and timely execution.
• Coordinate agendas, materials, meeting logistics, and minutes for the Americas Regional Greenlight Committee – a fast‑paced, high‑volume, and time‑sensitive commercial decision‑making forum.
• Partner closely with colleagues across the business, Human Resources, Finance, Compliance, and other functions to facilitate effective coordination and information flow.
• Handle highly confidential and sensitive information with professionalism, discretion, and sound judgment.

Qualifications and Competencies:

• Bachelor's degree or 5+ years of experience in an administrative role supporting executives.
• Prior experience supporting senior executives and/or leadership teams in a fast‑paced corporate environment ideally in Financial Services or Banking.
• Exceptional organizational, time management, and prioritization skills, with the ability to manage multiple competing demands and deadlines.
• Strong written and verbal communication skills, including the ability to prepare professional correspondence, presentations, and reports.
• Advanced proficiency in Microsoft Office Suite, particularly Outlook, Excel, PowerPoint, Word, and Teams.
• Experience with Concur or AMEX Expense.
• Demonstrated experience supporting multiple executives or teams, managing complex calendars, coordinating meetings, and arranging domestic and international travel.
• Experience processing expense reports, invoices, and other administrative and operational activities.
• Strong attention to detail, sound judgment, and the ability to handle highly confidential and sensitive information with discretion.
• Proactive, resourceful, and highly dependable, with a strong sense of ownership and follow‑through.
• Collaborative team player with excellent interpersonal skills and the ability to build effective relationships with stakeholders at all levels of the organization.
• Adaptable and flexible, with the ability to thrive in a high‑volume, rapidly changing environment while maintaining a positive and professional approach.
• Willingness to be onsite 3-4 days a week.

Salary Range

Salary Range $93,000-$118,000

Benefits

In addition to comprehensive health benefits, a generous 401k savings plan, and competitive PTO, ING provides a broad array of benefits including adoption, surrogacy, and fertility services; student debt assistance; and subsidies for expenses associated with commuting and fitness.

Equal Opportunity

ING is a committed equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to race, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities. Come as you are.

Company Overview

ING Bank does not have a commercial banking license in the U.S. and therefore not permitted to conduct a commercial banking business in the U.S. Through its wholly owned subsidiary ING Financial Services LLC, and its affiliates, it offers a full array of wholesale products such as commercial lending and a full range of FM products and services. We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem‑solvers, and forward‑thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow.