Executive Assistant

Paysafe; Jacksonville (FL); Hybrid; USD 85,000 - 115,000; Full time

Job summary

Paysafe is a leading payments platform with a global footprint and a hybrid work model. The Executive Assistant to the Chief People Officer will manage complex schedules, communications, and coordination across the People function and executive team.

This role requires discretion, meticulous planning, and the ability to operate across time zones. The position is based at the Jacksonville headquarters with three days per week in-office, supporting global People initiatives, leadership meetings,

Qualifications

• Bachelor's degree in Business Administration, Human Resources, Communications or related field, or equivalent experience.
• 5+ years' experience as an Executive Assistant supporting C-suite in a global organization.
• Ability to support senior executives in a fast-paced, matrixed environment.
• Excellent written and verbal communication with senior leaders and external stakeholders.

Responsibilities

• Provide high-impact administrative support to the Chief People Officer, focusing on calendar management, communications, and coordination across HR and executive teams.
• Coordinate executive leadership meetings, talent reviews, and business planning sessions; prepare briefs and follow-up actions.
• Arrange domestic and international travel, itineraries, accommodation, and expenses; anticipate logistical challenges.

Skills

Executive support

Calendar management

Stakeholder management

Communication

Discretion

Organizational skills

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

AI productivity tools

Job description

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

Executive Assistant to the Chief People Officer

The Executive Assistant (EA) provides high-impact, proactive administrative and operational support to the Chief People Officer (CPO). This role is critical in enabling the CPO to focus on driving the global people strategy, organisational effectiveness, talent initiatives, employee experience, and business transformation priorities.

Operating in a fast-paced, global environment, the EA acts as a trusted partner, managing complex schedules, communications, and coordination across the People function and wider executive team. The successful candidate is highly organised, discreet, and confident working with senior executives, with the ability to anticipate needs, exercise sound judgement, and manage competing priorities effectively.

The role follows a hybrid working model, with three days per week based out of the Jacksonville headquarters office.

Key Responsibilities

• Executive Support & Calendar Management
• Manage the highly complex and dynamic calendar of the Chief People Officer, balancing strategic priorities, leadership commitments, board and executive meetings, and external engagements.
• Proactively resolve scheduling conflicts and prioritise time-sensitive matters across a global stakeholder network.
• Act as a gatekeeper for executive time, ensuring efficient information flow, decision-making, and alignment with organisational priorities.
• Coordinate executive leadership meetings, People Leadership Team meetings, talent reviews, and business planning sessions.

Meetings, Communications & Preparation

• Coordinate People leadership meetings, executive forums, offsites, and organisational planning sessions, including agenda preparation, briefing materials, and follow-up actions.
• Prepare, edit, and proofread presentations, reports, employee communications, and executive correspondence with a high degree of accuracy and professionalism.
• Capture key decisions and actions from meetings and ensure timely tracking and completion across stakeholders.
• Support preparation for Board, Executive Committee, Compensation Committee, and Talent Committee materials as required.

Travel & Logistics

• Arrange complex domestic and international travel for the CPO, including itineraries, accommodation, transport, and expense coordination.
• Anticipate logistical challenges and provide contingency planning to ensure seamless execution of travel and key events.
• Coordinate logistics for People team leadership meetings, town halls, strategy sessions, and organisational events.

Stakeholder & Team Coordination

• Serve as a key point of contact between the CPO, Executive Leadership Team members, Board representatives, People team leaders, and external stakeholders.
• Build strong working relationships across HR, Talent Acquisition, Total Rewards, Learning & Development, Internal Communications, Legal, Finance, and other business functions.
• Partner closely with Executive Assistants across the organisation to ensure alignment and efficient coordination of executive priorities.
• Facilitate cross-functional collaboration and support the execution of strategic People initiatives.

Operational & Administrative Excellence

• Support operational needs including document management, project tracking, action planning, leadership dashboards, and confidential employee matters.
• Handle highly sensitive and confidential information with the utmost discretion, professionalism, and integrity.
• Coordinate key People processes such as leadership meetings, talent reviews, succession planning discussions, and organisational planning cycles.
• Identify and implement opportunities to improve administrative processes, workflows, and operational efficiency.
• Own the consolidation, coordination, and distribution of executive-level People reporting, ensuring accuracy, consistency, and alignment across the function.
• Support the tracking and governance of strategic People initiatives and key deliverables.

Experience & Skills

• Bachelor's degree in Business Administration, Human Resources, Communications, or a related field, or equivalent professional experience.
• 5+ years' proven experience as an Executive Assistant supporting C-suite executives, preferably within Human Resources, People, or corporate functions in a global organisation.
• Demonstrated ability to support senior executives in a fast-paced, matrixed environment.
• Exceptional organisational, planning, and prioritisation skills with strong attention to detail.
• Excellent written and verbal communication skills, with confidence interacting with senior leaders and external stakeholders.
• Advanced proficiency in Microsoft Office applications (Outlook, PowerPoint, Word, Excel). Experience leveraging AI-enabled productivity tools is an advantage.
• High level of discretion and professionalism when handling confidential employee, organisational, and executive information.
• Experience supporting People, Human Resources, Talent, or Corporate Functions is strongly preferred.
• Comfortable working across multiple time zones and coordinating with international stakeholders.
• Strong problem-solving mindset with the ability to anticipate needs and think proactively.
• Adaptable, resilient, and able to operate effectively in a dynamic and evolving environment.
• Strong project coordination and stakeholder management skills with the ability to manage multiple priorities simultaneously.

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.