Executive / ASM - Training

Otis Elevator Co.; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

A leading elevator company is seeking a Training Manager to lead training initiatives across southern states. The role involves managing the training facility, planning training schedules, and developing technical training content. Ideal candidates will have 8-15 years of elevator experience and excellent communication skills. This position requires extensive travel across the region.

Benefits

Leadership training opportunities

Employee Scholar Program for degree pursuit

Qualifications

• 8 to 15 years of experience in the elevator industry.
• Experience facilitating training in technical and soft skills.

Responsibilities

• Develop and implement annual training calendar.
• Deliver training programs for field teams.
• Manage training facility in southern region.
• Conduct training needs analysis with regional managers.
• Facilitate induction training for new hires.

Skills

Facilitation skills

Communication skills

Interpersonal skills

Proficiency in MS Office

Fluency in English

Knowledge of South Indian language

Education

BE / DEE / MBA

Tools

Learning Management Systems (LMS)

Job description

Job Summary

We are seeking a dynamic and experienced person for the position to lead and manage training initiatives across our southern region and its operations. This role is responsible for planning, executing, and evaluating training programs that enhance the technical and soft skills of our field Associates, ensure compliance, and support business objectives.

Key Responsibilities

• Annual & Monthly Training Planning: Develop and implement a comprehensive annual training calendar in collaboration with Human Resource and functional managers. Prepare monthly training schedules aligned with operational needs and generating reports for management reviews.
• Deliver and oversee training programs for field teams across southern states ensuring consistency with company training standards.
• Training Facility Management: Manage the southern region training facility, ensuring it is well-equipped, maintained, and conducive to effective learning.
• Training Needs Analysis (TNA): Conduct regular TNAs with regional managers and supervisors to identify skill gaps and prioritize training interventions.
• Pre-Employment & Induction Training: Facilitate onboarding and induction training for new hires, apprentices, and sales associates, ensuring alignment with structured training guidelines.
• Training Module Development: Design and customize training content in collaboration with the field engineering team and other internal stakeholders.
• Technical & Soft Skills Training Delivery: Conduct technical training sessions independently and with subject matter experts. Facilitate soft skills training in partnership with HR.
• Training on Key Topics: Deliver sessions on quality tools, safety protocols, operational procedures, and other business-critical topics.
• Training Records & Evaluation: Maintain accurate training documentation. Evaluate training effectiveness through feedback, assessments, and post-training reviews.
• Refresher & Specialized Training: Plan and execute refresher courses and focused training based on performance data and evolving business needs.
• Policy Awareness & Compliance: Conduct policy orientation sessions for new employees and ensure all training content adheres to company policies and regional regulations.
• Other Soft Skills: Strong facilitation, communication, and interpersonal skills. Ability to travel extensively across the southern region. Proficiency in MS Office and Learning Management Systems (LMS). Fluency in English and at least one South Indian language is a plus.

Qualifications & Experience

• Education: BE / DEE / MBA added advantage.
• Experience: Elevator experience 8 to 15 years of experience.
• Location/Travel: Location in Bangalore with travel across Kerala, Karnataka, Tamil Nadu, Andhra Pradesh & Telangana.
• Reports To: Head – Field Engineering and Training & Development.

About Otis

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. We are a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering and Major Projects, and our Employee Scholar Program sponsors colleagues to pursue degrees or certification programs. Today, our focus is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.

If you would like to learn more about environmental, social and governance (ESG) at Otis, read about it here. Become a part of the Otis team and help us #Buildwhatsnext!

Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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