Exchange Operations Specialist

Bullish, Inc.; New York (NY); On-site; USD 140,000 - 175,000; Full time

Job summary

Bullish, Inc. seeks an Exchange Operations Specialist in New York, NY, to ensure seamless trading on our NYSE-listed exchange. The ideal candidate will have extensive experience in trading operations and strong technical skills to support a dynamic trading environment.

This role involves fine-tuning trading platforms, managing client relations, and collaborating with tech teams to enhance our operational processes. The competitive salary ranges from $140,000 to $175,000, with additional performance incentives.

Qualifications

• 5+ years of relevant experience in trading operations or trade support management.
• Strong background in trading and market structure.
• Experience with electronic trading systems.

Responsibilities

• Ensure fast and reliable platform for trading and client support.
• Engineer low-latency trading paths and manage infrastructure.
• Collaborate across teams for product integration and improvements.

Skills

Trading operations

Client support

Technical troubleshooting

Algorithmic trading

Data analysis

Education

Bachelor's degree in Finance, Business, Technology, or related field

Tools

FIX protocol

Market data infrastructure

APIs

Job description

About Bullish

Bullish is an institutionally focused global digital asset platform that provides market infrastructure and information services.

• Bullish Exchange – a regulated and institutionally focused digital assets spot and derivatives exchange, integrating a high-performance central limit order book matching engine with automated market making to provide deep and predictable liquidity. Bullish Exchange is regulated in Germany, Hong Kong, and Gibraltar.
• CoinDesk Indices – a collection of tradable proprietary and single-asset benchmarks and indices that track the performance of digital assets for global institutions in the digital assets and traditional finance industries.
• CoinDesk Data – a broad suite of digital assets market data and analytics, providing real‑time insights into prices, trends, and market dynamics.
• CoinDesk Insights – a digital asset media and events provider and operator of Coindesk.com, a digital media platform that covers news and insights about digital assets, the underlying markets, policy, and blockchain technology.

Position Overview

We’re seeking an Exchange Operations Specialist to join our team and drive the future of digital asset trading. You'll be at the forefront of Bullish operations, ensuring the seamless and secure functioning of our NYSE-listed exchange. If you're ready to take on an exciting operations role at the intersection of capital markets and cutting‑edge financial technology, we want to hear from you.

Responsibilities

• Exchange and Client Excellence: fine‑tune the platform to make sure trading is fast and reliable, providing high‑quality support for institutional clients. By keeping the trading environment top‑notch, establish trust and grow the business.
• Trading Algorithm & Execution Support: engineer low‑latency algorithmic trading paths, scale infrastructure to handle millions of transactions during market spikes, ensure the trading algorithm can recover rapidly, and implement security measures to detect unusual trade bursts.
• Bridge Between Trading and Tech: serve as a critical link between sales, institutional clients, and technology. Collaborate with Product and Engineering to support new products and features, ensuring seamless integration into the live trading environment.
• Strategic Optimization: constantly hunt for opportunities to improve and automate. Lead projects to enhance client workflows and operational processes, directly contributing to platform efficiency, risk reduction, and scalability.
• Business Strategy with Data: build and maintain dashboards and reports that correlate deep technical metrics with key business KPIs, empowering the executive team to make data‑driven decisions.
• Uphold Market Integrity: partner with Finance, Risk, Legal, and Compliance to navigate the regulatory landscape, ensuring a robust governance structure across all exchange activities.

Experience & Qualifications

• Bachelor’s degree in Finance, Business, Technology, or a related field.
• 5+ years of relevant experience with 2+ years in a trading operations or trade support management role within digital assets, FinTech, or electronic trading.
• Strong background and deep understanding of trading, market structure, and the full order lifecycle.
• Experience in FX, equities, or derivatives is a huge plus.
• Technically proficient with hands‑on experience managing and troubleshooting complex electronic trading systems running in the cloud, comfortable diving into system logs, diagnosing issues, and working with engineers to resolve them.
• Proficiency and understanding of FIX protocol, APIs, and market data infrastructure strongly preferred.
• Familiarity with risk management, digital asset custody solutions, KYC/AML and cyber‑security best practices.
• Demonstrates strong critical thinking and a data‑driven approach with an ability to thrive in a fast‑paced, dynamic environment.

Benefits & Compensation

Bullish US LLC & CoinDesk Inc. are committed to offering competitive compensation and benefits. The anticipated base salary for this position is $140,000 - $175,000 plus discretionary annual target bonus and performance incentives/benefits. Offered salary will be reflective of job‑related knowledge, skills and commensurate experience.

Bullish is proud to be an equal opportunity employer. We are fast evolving and striving towards a globally diverse community. With integrity at our core, our success is driven by a talented team of individuals and the different perspectives they are encouraged to bring to work every day. A new breed of exchange.

Learn more at www.bullish.com