Exception Handling Specialist - Microbiology

Sonic Healthcare USA; Austin (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Free lab services for you and depende

Work-life balance

Job summary

Sonic Healthcare USA is seeking a Laboratory Operations team member in Austin, TX on the first shift. You will support patient care by processing specimens, following SOPs in the LIMS, and maintaining accuracy in test data.

Ideal candidates hold a High School Diploma or equivalent with 1–2 years in a clinical laboratory setting. We offer strong benefits, paid time off, holidays, and a 401(k) plan with company match.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of related experience in clinical laboratory, data entry, or production preferred.
• Ability to operate general laboratory equipment and understand SOPs.

Responsibilities

• Resolve complex laboratory problems as part of the frontline team.
• Follow standard operating procedures for ordering, crediting, noting out, and canceling tests in the laboratory information system.
• Recognize when corrective action is needed and implement solutions.
• Work in a laboratory with biological hazards and PPE requirements.
• Champion safety, compliance, and quality control.

Skills

Analytical skills

Reading and writing

Problem-solving

Education

High School Diploma or equivalent

Tools

Centrifuges

Computers

Job description

Job Functions, Duties, Responsibilities and Position Qualifications:We're not just a workplace - we're a Great Place to Work certified employer!Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!You are a superhero when it comes to patient specimens. You’ve got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA - is it in yours?This opportunity is full-time during first shift.In this role, you will:· Perform a vital part in resolving complex laboratory problems.· Follow standard operating procedures for ordering, crediting, noting out, and canceling tests in the laboratory information system.· Recognize when corrective action is needed and implement effective solutions· Work in a laboratory environment with biological hazards and PPE requirements.· Champion safety, compliance, and quality controlAll you need is:· High School Diploma or equivalent· Previous training or experience in specimen collection or processing· Strong reading, writing, and analytical skills· Ability to operate general laboratory equipment, including but not limited to: telephones, computers, centrifuges, and audible alarms.Bonus points if you’ve got:· 1 - 2 years of related experience in clinical laboratory, data entry, or productionWe’ll give you:· Appreciation for your work· A feeling of satisfaction that you’ve helped people· Opportunity to grow in your profession· Free lab services for you and your dependents· Work-life balance, including Paid Time Off and Paid Holidays· Competitive benefits including medical, dental, and vision insurance· Help saving for retirement, with a 401(k) plus a company match· A sense of belonging – we’re a community!We also want you to know:This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.Scheduled Weekly Hours:40Work Shift:Job Category:Laboratory OperationsCompany:Clinical Pathology Laboratories, Inc.Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.