Excellence Support Team - Wet Trader

Axis CLC Group; Stratford (CT); On-site; USD 54,000 - 58,000; Full time

Benefits offered by this job

Salary £40k-£43k

Company van

23 days annual leave

Referral bonus £2,000

Long-service awards

Perkbox discounts

Volunteer day

Training & progression

Job summary

Axis CLC Group is seeking a Wet Trade Operative to perform plastering, tiling, patch repairs, rendering, screeding and related finishing works in occupied and void properties across London contracts. You will deliver safe, high-quality, responsive services, minimise resident disruption, and maintain meticulous records using handheld devices and job management systems.

The role requires a valid UK driving licence, practical wet trade skills, and a commitment to health and safety standards.

Qualifications

• Experience in wet trade repairs and property maintenance required.
• Full UK driving licence required.
• Knowledge of health and safety in occupied/void properties advantageous.

Responsibilities

• Undertake wet trade repairs including plastering, tiling, patch repairs, rendering, screeding and finishing works.
• Complete responsive maintenance and void property works to a high standard and within timescales.
• Diagnose defects, identify materials and carry out repairs efficiently.
• Work safely in line with risk assessments and site procedures.
• Protect resident homes and keep areas clean and minimising disruption.
• Record completed works using handheld devices or job systems.
• Liaise with residents, supervisors and planners to provide updates and resolve issues.
• Report additional works or defects to the appropriate person.
• Use materials and tools responsibly and report shortages or damages.
• Support colleagues and apprentices to maintain a productive team.

Skills

Wet trade skills

Time management

Communication

Record keeping

Driving licence

Tools

Handheld devices

Job management systems

Job description

Support for High Priority Contracts

The CARE Team is a specialist operational team working across London and the South East, established to strengthen performance on our most critical and high-risk contracts, supporting our clients’ and residents’ needs. The team is deployed where it delivers the greatest value, supporting peak demand, new contract mobilisations, and complex operational challenges that require experienced, high-impact intervention.

Engineers and operatives assigned to the CARE Team benefit from an enhanced pay and benefits package, reflecting the increased responsibility, flexibility, and performance expectations associated with this work. This includes higher earning potential and access to additional benefits designed to recognise skills, commitment, and adaptability.

Trusted to stabilise services, reinforce control, and raise delivery standards, the CARE Team operates at pace in fast-moving, demanding environments. Team members work across multiple contracts, engage with a wide range of clients, and rapidly adapt to different systems, processes, and operational models.

Each deployment presents a new challenge and a clear objective: to deliver visible, measurable improvements in service delivery, customer confidence, and operational performance.

Overall Purpose

The Wet Trade Operative is responsible for carrying out wet trade repairs and maintenance works in occupied and void properties, delivering a safe, high-quality, and responsive service. This role covers plastering, tiling, patch repairs, rendering, screeding, and associated finishing works, ensuring all jobs are completed to specification, on time, and with minimal disruption to residents.

Key Tasks / Activities / Responsibilities

• Undertake wet trade repairs including plastering, tiling, patch repairs, rendering, screeding and associated finishing works.
• Complete responsive maintenance and void property works to a high standard and within agreed timescales.
• Diagnose defects, identify materials required and carry out repairs efficiently.
• Work safely at all times in line with risk assessments, method statements and site procedures.
• Protect resident homes and communal areas, maintaining cleanliness and minimising disruption.
• Record completed works accurately using handheld devices or job management systems.
• Liaise with residents, supervisors and planners to provide updates and resolve issues promptly.
• Report additional works, access issues, safeguarding concerns or property defects to the appropriate person.
• Use materials, tools and equipment responsibly and report shortages, damage or defects.
• Support colleagues and apprentices where required and contribute to a productive team environment.

Person Specification

Key Knowledge

• Knowledge of wet trade repair techniques and internal property maintenance.
• Understanding of health and safety requirements in occupied and void properties.
• Knowledge of basic materials, tools and finishing standards used in reactive repairs.

Key Skills

• Good practical wet trade skills and attention to finish.
• Ability to work independently and manage time effectively.
• Clear communication and customer service skills.
• Accurate record keeping and basic IT skills.
• Full UK driving licence.

Key Experience

• Experience carrying out wet trade repairs in social housing or property maintenance is required.
• Experience working in occupied properties and completing responsive repairs is desirable.

What We Offer

• Salary: £40,000 - £43,000 depending on experience
• Company van and fuel card
• 23 days’ annual leave + bank holidays
• Up to £2,000 colleague referral fee
• Long-service awards
• Perkbox - discounts on retail, travel and wellbeing
• 1 paid volunteer day each year
• Ongoing training, support and progression

Other Key Information

• Full UK driving licence required.
• All staff must follow the company sustainability policy by minimising environmental impact, reducing waste, conserving resources and reporting any environmental concerns.

Our Commitment to Inclusion

Many faces, one Axis CLC. We value diversity and are proud to be an equal opportunity employer. If you require any adjustments during the hiring process, please let us know.