Excel Sports & PT- Front Office Coordinator

Alliance Physical Therapy Partners; Warrenton (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in wellness and fitness services is seeking a Front Office Coordinator. This entry-level role involves managing patient interactions, administrative tasks, and ensuring compliance with policies. Ideal candidates will have strong communication and organizational skills, along with proficiency in Microsoft Office.

Qualifications

• Two years of experience in a medical office or customer service preferred.
• Effective and professional communication skills required.

Responsibilities

• Serve as the initial point of contact with patients.
• Manage insurance co-payments and patient registration.
• Provide excellent customer service to ensure a positive patient experience.

Skills

Communication

Organizational Skills

Customer Service

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Outlook

Job description

Excel Sports & PT- Front Office Coordinator

Join to apply for the Excel Sports & PT- Front Office Coordinator role at Alliance Physical Therapy Partners.

Job Overview

Excel Sports & Physical Therapy, an Alliance Physical Therapy Partner, is seeking a full-time Front Office Coordinator to join our team.

Responsibilities

• Serve as the initial point of contact with patients and provide administrative support for the outpatient clinic.
• Communicate company policies, procedures, and insurance information professionally and effectively.
• Follow all compliance, Medicare, and HIPAA policies.
• Complete daily office and administrative duties.
• Manage insurance co-payments, patient registration, and document reconciliation.
• Provide excellent customer service to ensure a positive patient experience.
• Verify insurance benefits.
• Manage incoming calls and visitors to facilitate clear and positive communication.

Qualifications

• Proficiency in Microsoft Office and Outlook.
• High School Diploma or GED required.
• Preferred: Two years of experience in a medical office, customer service, or similar setting.
• Effective and professional communication skills.
• Strong organizational skills with attention to detail.
• Ability to multitask in a busy environment.

Physical Demands

• Frequent standing, walking, sitting, reaching, climbing, balancing, stooping, kneeling, crouching, or crawling.

Additional Details

Level: Entry level

Type: Full-time

Industry: Wellness and Fitness Services