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Job summary
A leading company in the lumber industry seeks a candidate to offer technical support for Engineered Wood Products. The role involves assisting accounts managers, creating designs for construction, and collaborating closely with clients and team members. Ideal candidates will have over five years of experience and be proficient in design software, with an emphasis on innovation and effective communication.
Benefits
Paid Time Off (Sick, Vacation, Volunteer Time Off)
Medical, Dental, and Vision Insurance
401(k) Plan with Match Percentage
Tuition Reimbursement
Wellness Program with incentives towards medical premium
Qualifications
5+ years experience in EWP product management and design.
Proficiency in design software applications.
Ability to read and interpret technical drawings.
Responsibilities
Provide technical support to Engineered Wood Products customers.
Create framing layouts and specify EWP products.
Manage multiple projects and coach new designers.
Skills
Communication
Detail-oriented
Adaptability
Innovation / Creativity
Collaboration
Education
Bachelor's Degree or equivalent experience in relevant field
Tools
Design Software
DMSI Software
MS Office
Job description
Job Details
OR Woodburn - Portland, OR
Description
Position Summary: Offers some administrative and primarily technical support to our Engineered Wood Products customers with assistance of Accounts Managers by providing design specifications of our products including framing, layout and number calculations. Coaches new designers, manages priorities across multiple EWP projects. Key Competencies * Building Collaborative Relationships * Innovation / Creativity * Adaptability * Developing Self & Others Principal Accountabilities & Deliverables * Understanding of building construction, structural details, local building codes, and product lines. * Uses design software accurately to create framing layouts and specify EWP products to meet both Capital and its Customer’s program * Create material list and perform plan takeoffs for single family and small multifamily projects. * Use software and/or span charts to size framing members such as beams, headers, girders, joists, etc. * Receive incoming calls and direct customers to appropriate departments * Use DMSI software for product purchasing, selling, inventory management * Perform other work related duties as assigned by your supervisor and be flexible and adaptable to changes that will occur during the course of employment with Capital.
Qualifications
Knowledge, Skills, & Abilities
Education / Experience and Skills
Must possess five plus years experience in EWP product management, design, & customer service.
Demonstrated proficiency in design software applications for residential, multi-family projects.
Ability to read and interpret blueprints, plans, sections, elevations and details.
Ability to operate office equipment such as plotter, scanner, etc.
Demonstrated proficiency in MS Office products (Word, Excel, and PowerPoint).
Ability to model the Capital values and to provide innovative solutions.
Ability to effectively communicate and collaborate with individuals inside and outside of the organization.
Ability to drive and be accountable for results in a fast paced environment.
Ability to multi-task and have multiple projects going simultaneously.
A strong sense of urgency for goal achievement.
Results focused with ability to make quick decisions to changing conditions.
Strong follow-up is necessary on tasks to ensure proper results.
Detail-oriented with ability to handle details quickly, correctly and efficiently
Must be able to travel occasionally.
Our Benefits
We are in the people business, we just happen to sell lumber... so you can have GREAT BENEFITS!
Paid Time Off (Sick, Vacation, Volunteer Time Off)
9 Paid Holidays
Medical, Dental, and Vision Insurance
TeleDoc
Best Doctors
Company Paid Life and Disability Insurance
Pet Insurance
401(k) Plan with Match Percentage
Employee Assistance Program
Hearing Services
Tuition Reimbursement
Smart Dollar
Wellness Program through Vitality with program completion incentive towards medical premium
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