EVS, Unit Support Associate

Mass General Brigham; Boston (MA); On-site; USD 24,000 - 33,000; Full time

Job summary

Mass General Brigham in Boston is seeking a Regular Full-time Environmental Services Associate to provide cleaning and maintenance in patient and guest areas.

You will perform routine cleaning, restock supplies, and ensure safety protocols, with evening shifts and onsite work. The role emphasizes detail orientation, reliability, and teamwork within a large nonprofit academic health system.

Qualifications

• High School Diploma or Equivalent required.
• 1-2 years of housekeeping or customer service experience preferred.
• Ability to follow hygiene and safety protocols.
• Strong attention to detail and teamwork.

Responsibilities

• Perform routine cleaning tasks including sweeping, mopping, dusting, vacuuming, and disinfecting surfaces.
• Maintain linen supplies and restock towels and toiletries as needed.
• Dispose of trash, recyclables, and hazardous materials per procedures.
• Maintain cleaning logs and report maintenance requests accordingly.

Skills

Customer service

Attention to detail

Time management

Communication

Education

High School Diploma or GED

Job description

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary

Responsible for providing support services and assistance in maintaining cleanliness and orderliness by ensuring a clean and hygienic environment for the guests, patients, or occupants

Does this position require Patient Care? No

Essential Functions

Performing routine cleaning tasks such as sweeping, mopping, dusting, vacuuming, and disinfecting surfaces.
-Handling and maintaining linen supplies, including changing bed linens, replenishing towels and toiletries, and collecting and sorting soiled linens for laundry services.
-Properly disposing of trash, recyclables, and hazardous materials according to established procedures and regulations.
-Monitoring and restocking supplies and amenities such as toiletries, towels, cleaning products, and other necessary items.
-Maintaining accurate records of cleaning activities, including daily cleaning logs, room occupancy status, maintenance requests, and other relevant documentation.
-Following established safety protocols, including the use of personal protective equipment and the proper handling and storage of cleaning chemicals.

Qualifications

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
Customer Service Experience 1-2 years preferred or Housekeeping Experience 0-1 year preferred

Knowledge, Skills and Abilities

• Familiarity with different cleaning techniques, equipment, and products.
• Strong attention to detail to ensure thorough cleaning and maintenance of the assigned areas.
• Ability to prioritize tasks, manage time effectively, and meet deadlines.
• Customer service skills to ensure guest/patient satisfaction.
• Ability to follow instructions and work well with others.
• Trustworthiness and a strong work ethic to maintain confidentiality and handle sensitive information appropriately.

Additional Job Details (if applicable)

Sun, Mon, Fri, & Sat. 2p-1030p.

Remote Type

Onsite

Scheduled Weekly Hours

32

Employee Type

Regular

Work Shift

Evening (United States of America)

Pay Range

$17.71 - $24.28/Hourly

Grade

2

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Mass General Brigham is an integrated nonprofit academic health care system dedicated to advancing patient care, research, and education through collaboration and innovation.

399 Revolution Dr, Somerville, Massachusetts 02145, US 800 Boylston St, Boston, Massachusetts 02199, US