EVS Technician II — Healthcare Environmental Services

Northwestern Medicine; Palos Heights (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Tuition Reimbursement

Student Loan Repayment

Professional Development

Job summary

Northwestern Medicine in Palos Heights, IL is seeking an Environmental Services Tech II to clean and maintain patient areas, follow safety protocols, and support a safe, welcoming hospital environment. The role emphasizes teamwork and efficient use of departmental resources.

The position is full-time, 80 hours per pay period, day shift (7:00 a.m. – 3:30 p.m.) with alternating weekends and holidays, offering comprehensive benefits and professional development opportunities within a

Qualifications

• Must exhibit the ability to follow oral and written instructions.
• Must be able to communicate effectively with patients, visitors and staff.
• Must be able to use the proper tracking and communication tools utilized by department.
• Must be able to work independently.

Responsibilities

• Cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned areas daily.
• Follows policies and procedures on patient isolation and contact precautions as necessary.
• Stocks paper items and other supplies in assigned areas as necessary or designated.
• Maintains cart and equipment in clean, working condition and stores in appropriate storage area.
• Promotes safety in the workplace. Uses wet floor signs, PPE, not leaving housekeeping cart or supplies unattended.
• Uses chemicals and equipment in an effective and safe manner.
• Notifies supervisor of equipment needing repairs. Reports all safety hazards to manager.
• Communicates to supervisor any issues, including inability to complete schedule and is proactive in dealing with observed deficiencies.
• Establishes and maintains interpersonal relationship with hospital personnel, while assuring confidentiality of patient information.
• Exhibits the ability to articulate designed scripting model to each customer we serve.
• Uses organizational and unit/department resources efficiently.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement.
• Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co-workers within and across departments.

Skills

Communication skills

Independent work

Follow instructions

Patient interaction

Job description

Northwestern Medicine in Palos Heights, IL is seeking an Environmental Services Tech II to clean and maintain patient areas, follow safety protocols, and support a safe, welcoming hospital environment. The role emphasizes teamwork and efficient use of departmental resources.

The position is full-time, 80 hours per pay period, day shift (7:00 a.m. – 3:30 p.m.) with alternating weekends and holidays, offering comprehensive benefits and professional development opportunities within a