EVS/Housekeeping Manager - Evenings - New York, NY

Crothall Healthcare; New York (NY); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player in healthcare support services is seeking an EVS/Housekeeping Manager for their New York location. In this pivotal role, you will oversee operations, ensuring high-quality service delivery while coordinating a dedicated team. Your leadership will foster a positive work environment, focusing on staff training and development, while you also manage staffing schedules and service standards. This role offers a unique opportunity to make a significant impact in a respected organization known for its commitment to excellence and employee satisfaction.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Holidays

Employee Discounts

Wellness Programs

Qualifications

• 4+ years of experience in support services or facilities maintenance.
• 1+ year of supervisory experience in a high-contact support service role.

Responsibilities

• Oversee support services operations and coordinate staff.
• Conduct inspections and recommend improvements.
• Assist in hiring, training, and developing staff.

Skills

Support Services Management

Supervisory Skills

Communication Skills

Multi-tasking

Leadership

Contract Administration

Education

Bachelor's Degree

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

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Company Overview: Crothall Healthcare, a division of Compass Group USA, provides specialized support services to the healthcare industry, serving many Top 100 Hospitals across 46 states. Recognized as a top place to work, Crothall employs over 26,000 team members. Core services include Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.

Job Summary

As an Operations Manager, you will oversee support services operations, coordinate frontline staff, and serve as a liaison between administration and departments to deliver high-quality service.

Responsibilities

1. Establish and review standards and work procedures annually.
2. Plan work and staffing schedules to ensure adequate service.
3. Assist in hiring, interviewing, and training new staff.
4. Orient, develop, and supervise supervisory/housekeeping staff.
5. Conduct inspections and recommend improvements.
6. Report monthly on goals, achievements, and plans.
7. Provide staff education and ongoing training.
8. Communicate effectively with staff and other departments.
9. Coordinate outside services such as pest control, waste management, and recycling.

Qualifications

1. Minimum 4 years of experience in support services, military, housekeeping, or facilities maintenance.
2. At least 1 year of supervisory experience in a high-contact support service role.
3. Effective written and oral communication skills.
4. Ability to multi-task, prioritize, and adapt in a stressful environment.
5. Demonstrate initiative, responsibility, flexibility, and leadership.
6. Knowledge of contract administration and office procedures.
7. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and internet use.
8. Bachelor’s degree preferred.

Benefits

• Medical, Dental, Vision, Life Insurance, Disability Insurance
• Retirement Plan, Flexible Time Off, Paid Holidays
• Employee programs including shopping discounts, wellness, pet insurance, commuter benefits, and more.

Additional Information

We are an equal opportunity employer and encourage candidates with diverse backgrounds, including those with criminal histories, to apply. Applications are accepted continuously. Crothall maintains a drug-free workplace.