EVS/Housekeeping Manager - Evenings - Jamaica, NY

Crothall Healthcare; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking an Operations Manager to lead and manage housekeeping services in a dynamic environment. This role involves overseeing staff, ensuring high service standards, and coordinating various operational tasks. The ideal candidate will possess strong leadership skills and a commitment to excellence in service delivery. You'll have the opportunity to shape a supportive team culture while maintaining effective communication across departments. If you're ready to take on a pivotal role in a thriving organization, this position offers a chance to make a significant impact.

Benefits

Medical, Dental, Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Holidays

Employee Shopping Programs

Wellness Programs

Qualifications

• 4 years of experience in support services or facilities maintenance.
• At least 1 year of supervisory experience in a customer-focused role.

Responsibilities

• Oversee support services and coordinate frontline associates' tasks.
• Conduct inspections and provide staff education and training.

Skills

Effective communication skills

Multi-tasking

Leadership

Knowledge of contract administration

Education

Bachelor’s degree

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Join to apply for the EVS/Housekeeping Manager - Evenings - Jamaica, NY role at Crothall Healthcare

Job Summary

As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and serve as a liaison between administration and unit departments, providing the highest level of service.

Essential Duties and Responsibilities

1. Establish and review standards and work procedures for all staff annually.
2. Plan work and staffing schedules to ensure adequate services.
3. Assist in hiring, interviewing, and training new associates.
4. Orient, develop, and supervise supervisory/housekeeping staff.
5. Conduct inspections and make recommendations.
6. Report goals, accomplishments, and future plans monthly.
7. Provide staff education and continuous training.
8. Communicate with staff, administration, and other departments.
9. Coordinate outside services such as Pest Control, Window Cleaning, Waste Management, and Recycling.

Qualifications

1. 4 years of experience in support services, military, housekeeping, or facilities maintenance.
2. At least 1 year of supervisory experience in a support service field with high customer contact.
3. Effective communication skills in writing and oral presentations.
4. Ability to multi-task, prioritize, and adapt in a changing environment.
5. Exhibit initiative, responsibility, flexibility, and leadership.
6. Knowledge of contract administration and office procedures.
7. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
8. Bachelor’s degree preferred.

Benefits

• Medical, Dental, Vision
• Life Insurance, Disability Insurance
• Retirement Plan
• Flexible Time Off, Paid Holidays
• Employee Shopping and Wellness Programs
• Additional benefits listed on the original post

Associates may be eligible for paid/unpaid time off in accordance with laws. Crothall is an equal opportunity employer and maintains a drug-free workplace.