EVS/Housekeeping Manager - Evenings - Hartford, CT

Compass Group Poland Sp. z o.o.; Hartford (CT); On-site; USD 56,000 - 62,000; Full time

Job summary

An established industry player in healthcare is seeking an Operations Manager to lead support services and enhance patient experiences. In this pivotal role, you will oversee daily operations, coordinate staff activities, and ensure the highest service standards. Your leadership will be crucial in training and developing a dedicated team while maintaining effective communication across departments. This position offers a unique opportunity to make a significant impact in a dynamic healthcare environment, where your contributions will directly influence patient satisfaction and operational excellence. Join a company that values growth, teamwork, and innovation in healthcare services!

Benefits

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Employee Assistance Program

Paid Parental Leave

Qualifications

• 4 years of experience in support services or facilities maintenance.
• 1 year of supervisory experience in a client-focused role.

Responsibilities

• Oversee support services and coordinate frontline associates' tasks.
• Conduct inspections and provide staff education and training.

Skills

Communication Skills

Multi-tasking

Leadership

Organizational Skills

Education

Bachelor's Degree

Tools

MS Office

Job description

Compass One

Salary:$56,000 - $62,000

Other Forms of Compensation:

Pay Grade:10

Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.

Job Summary

Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.

Essential Duties and Responsibilities:

1. Establishes and annually reviews standards and work procedures for all staff.
2. Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
3. Assists in the hiring process; interview, hiring and training of new associates.
4. Orients, develops, and supervises all supervisory/housekeeping staff.
5. Conducts regular inspections and makes recommendations to the facility.
6. Conducts monthly reporting of goals, accomplishments, and future plans.
7. Provides staff education and continuous training.
8. Communicates with staff, administration, and other departments.
9. Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Qualifications:

1. 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
2. At least 1 year of supervisory experience in support service related field with high customer/client contact.
3. Ability to communicate effectively in written format and oral presentations.
4. Ability to multi-task and establish priorities.
5. Ability to maintain organization in a changing and stressful environment.
6. Exhibit initiative, responsibility, flexibility, and leadership.
7. Possess a thorough knowledge of contract administration and office procedures.
8. Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
9. Bachelor’s degree is preferred.

Apply to Compass One Healthcare today!

Compass One Healthcare is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Compass One maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Compass One are offered many fantastic benefits.

1. Medical
2. Dental
3. Vision
4. Life Insurance/ AD
5. Disability Insurance
6. Retirement Plan
7. Flexible Time Off
8. Holiday Time Off (varies by site/state)
9. Associate Shopping Program
10. Health and Wellness Programs
11. Discount Marketplace
12. Identity Theft Protection
13. Pet Insurance
14. Commuter Benefits
15. Employee Assistance Program
16. Flexible Spending Accounts (FSAs)
17. Paid Parental Leave
18. Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID:1416870

Compass One

JANELLE C. ALLEN

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