EVS & Housekeeping Manager - Evening Shift

Compass Group USA; Boston (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

Crothall Healthcare, a Compass Group USA company, seeks an Operations Manager to lead EVS/Housekeeping in Boston evenings. You will supervise frontline staff, coordinate tasks across departments, and ensure the highest level of facility cleanliness and service.

The role emphasizes staffing plans, training, inspections, reporting, and coordinating external services to maintain standards and compliance. A strong candidate demonstrates leadership and customer-focused operations.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in support service related field with high customer/client contact.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• Bachelor’s degree is preferred.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Supervisory experience

Written and verbal communication

Multi-tasking

Organization

Leadership

Contract administration

Customer service

Education

Bachelor’s degree (preferred)

Tools

MS Office

Job description

Crothall Healthcare, a Compass Group USA company, seeks an Operations Manager to lead EVS/Housekeeping in Boston evenings. You will supervise frontline staff, coordinate tasks across departments, and ensure the highest level of facility cleanliness and service.

The role emphasizes staffing plans, training, inspections, reporting, and coordinating external services to maintain standards and compliance. A strong candidate demonstrates leadership and customer-focused operations.