EVS Floor Attendant - Casino Public Space

Hard Rock Hotel Cancun; Bristol (VA); On-site; USD 19,000 - 26,000; Full time

Job summary

Hard Rock Casino Bristol is seeking a Facilities EVS team member responsible for maintaining public and team member spaces in a clean, sanitary, and attractive condition. The role emphasizes guest service excellence and teamwork across the property, with an emphasis on safety and reliable maintenance.

Typical duties include trash removal, floor care, surface cleaning, restroom sanitizing, and reporting maintenance or safety issues.

Qualifications

• Excellent guest service skills and communication skills.
• Basic janitorial duties and knowledge of cleaning chemicals.
• Ability to work flexible shifts and weekends.

Responsibilities

• Creates an atmosphere that induces guests to choose Hard Rock Casino Bristol for entertainment and serves as a mentor to team members for guest service.
• Collect and remove trash; clean carpeted areas; vacuum upholstery; reposition furniture and equipment after cleaning.
• Sweep, dust mop, and mop hard surface floors; clean walls, doors, fixtures, and display cases.
• Stock, clean and sanitize restroom fixtures and surfaces; report maintenance needs and safety concerns.

Skills

Guest service

Communication

Janitorial duties

Education

On-the-job training

Tools

Cleaning equipment

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

POSITION SUMMARY

Under the supervision of the Supervisor - EVS, The incumbent in this position is responsible for maintaining public and team member areas in a clean, sanitary, and attractive condition.

ESSENTIAL FUNCTIONS

• Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Collect and remove trash; clean carpeted areas; remove gum and carpet spots; vacuum upholstered furnishings and fabric; reposition furniture and equipment after cleaning.
• Sweep, dust mop, and wet mop hard surface floors.
• Clean/dust all surfaces: walls, doors, hardware, games, furnishings, door glass, display cases, etc.
• Stock, clean and sanitize restroom fixtures and surfaces.
• Work cooperatively with supervisors and all other team members of the property.
• Comply with department procedures, schedules and standards of performance.
• Observe and report needed maintenance to buildings, fixtures, and equipment; report any loss, damage or breakage of property, or threat to safety.
• Assist in emergency clean-ups and provide coverage for absences.
• Attend and participate in meetings.
• Perform work regularly and predictably.
• Responsible for cleaning and sanitizing work and public spaces.
• Other duties as assigned.

NON-ESSENTIAL JOB FUNCTIONS

• Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS

(Related education and experience may be interchangeable on a year for year basis) These skills and abilities are typically acquired through two months of on-the-job training or through related janitorial experience.

ADDITIONAL REQUIREMENTS

• Must obtain and maintain valid licenses / certifications per Federal, State and Virginia Lottery regulations.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be at least twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.

KNOWLEDGE OF

• Basic hand and power tools and testing equipment.
• Excellent guest service skills and communication skills.
• Janitorial duties.

ABILITY TO

• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Review and comprehend all necessary documentation.
• Routine handling of potentially hazardous cleaning chemicals and wastes; requires strict adherence to supervisor's safety instructions and compliance with all safety policies and procedures.
• Routine use of powered cleaning equipment.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by the Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

PAY RANGE

$14 - $19/Hourly

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number‑one job is to bring fun and excitement to our team members and our guests!