EVS Floor Attendant

Hard Rock Hotel & Casino Ottawa; Rockford (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Hard Rock Casino Rockford is seeking team members to maintain clean, sanitary, and attractive public and team areas. The role emphasizes guest service, safety, and adherence to Illinois Gaming Regulations.

Employees must be able to lift up to 50 pounds, stand for long periods, and work flexible shifts including holidays and weekends. Applicants must have a high school diploma or equivalent and obtain necessary licenses/certifications.

Qualifications

• High School diploma or equivalent.
• Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
• Must be at least eighteen (18) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.

Responsibilities

• Maintains public and team member areas in a clean, sanitary, and attractive condition.
• Builds and retains guest relations and provides superior guest service.
• Wipes down machinery and inspects/cleans restrooms.
• Picks up and disposes of rubbish throughout the pavilion.
• Secures equipment at end of shift and completes required paperwork.

Skills

Guest service

Communication

Hazardous materials handling

Janitorial duties

Education

High School diploma or equivalent

Tools

Hand tools

Power tools

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

POSITION SUMMARY:

The incumbent in this position is responsible for maintaining public and team member areas in a clean, sanitary, and attractive condition.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration for the work performed in this job classification and are not all inclusive for this position)

• Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.
• Promptly at start of shift, review schedule, check equipment and supplies required to perform the work, scheduled, and prepared for operations.
• Wipe down all machinery on shift-by-shift basis.
• Inspect and clean all restrooms.
• Pick up and dispose of paper and other rubbish left by patrons throughout the pavilion.
• Upon ending your shift, secure all equipment and machinery, and complete all required paperwork.
• Performs all other duties as assigned and adheres to all Illinois Gaming Regulations and Departmental Standard Operating Procedures.

NON-ESSENTIAL JOB FUNCTIONS

• Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

• High School diploma or equivalent.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
• Must successfully pass background check.
• Must be at least eighteen (18) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.

KNOWLEDGE OF:

• Safe use of hazardous materials.
• Basic hand and power tools and testing equipment.
• Excellent guest service skills and communication skills.
• Janitorial duties.

ABILITY TO:

• Must be able to lift 40 pounds and be on feet for entire shift. Position requires person to be able to stand, stoop, bend, crouch and climb on a continuous basis.

• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell.

• The employee must frequently lift and/or move up to 50 pounds.

• Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

• The Casino environment is hectic, fast-paced and often crowded and noisy.

• May be exposed to casino related environmental factors including, but not limited to, secondhand smoke, excessive noise and constant exposure to the public.

• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

• Communicate effectively with all levels of employees and guests.

• Review and comprehend all necessary documentation.

• Routine handling of potentially hazardous cleaning chemicals and wastes requires strict adherence to supervisor’s safety instructions and compliance with all safety policies and procedures.

• Routine use of powered cleaning equipment.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

Hard Rock Casino Rockford is an equal opportunity employer and does not discriminate because of race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, age, disability, or genetic information.

Any job posting or information about careers at Hard Rock Casino Rockford is from 815 Entertainment dba Hard Rock Casino Rockford and you will work for 815 Entertainment as your prospective employer. This means your application is submitted to and reviewed solely by this location, who will make any hiring decisions. If hired, 815 Entertainment dba Hard Rock Casino Rockford will be your employer and is alone responsible for any employment related matters.

Pay Range:

$15 - $20/