EVS & Campus Operations Manager

Direct Supply; Milwaukee (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Generous benefits

Job summary

Direct Supply is seeking a Manager, Campus Operations - EVS to lead Environmental Services across first and second shifts on our Milwaukee campus, coordinating Direct Supply Partners and our contracted cleaning company to keep the campus clean, safe and welcoming.

You will set service expectations, coach and develop the team, monitor performance using data, and drive improvements in workflows, safety compliance and customer experience.

Qualifications

• 5–7 years of direct leadership experience.
• Proficiency with Microsoft 365, including Word, Excel, Outlook and Teams, with experience using data to monitor service performance.
• Valid, unexpired driver's license with a satisfactory driving record.

Responsibilities

• Lead, develop and coach EVS Partners supporting first- and second-shift operations.
• Plan staffing, assignments, shift handoffs and event coverage to maintain reliable service across campus.
• Set team goals and service standards aligned with Campus Operations priorities.
• Build consistency across shifts through regular communication, training, feedback and clear operating practices.
• Address performance concerns promptly and constructively.
• Coordinate the contracted cleaning company's daily work and monitor service quality, coverage and safety practices.
• Document recurring contractor issues and elevate unresolved service, contract or cost matters to the Senior Manager, Campus Operations.
• Maintain campus cleanliness, sanitation and appearance through regular inspections and timely corrective action.
• Manage EVS supplies and inventory, maintain SDS records, and reinforce safety requirements and operating procedures.
• Review work orders, service trends and customer feedback to identify opportunities to improve service, coordinate responses and track work through completion.
• Support additional areas of the Campus Operations Department as priorities evolve.

Skills

Set Direction & Strategy

Exercise Judgment & Own Decisions

Design Work Systems

Mobilize Leaders & Teams

Lead & Build Capability

Education

High school diploma or GED

Tools

Microsoft 365 (Word, Excel, Outlook, Teams)

Job description

Direct Supply is seeking a Manager, Campus Operations - EVS to lead Environmental Services across first and second shifts on our Milwaukee campus, coordinating Direct Supply Partners and our contracted cleaning company to keep the campus clean, safe and welcoming.

You will set service expectations, coach and develop the team, monitor performance using data, and drive improvements in workflows, safety compliance and customer experience.